Referral Response Coordinator

Job Description

Job Description

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values : passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY

The Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management.  Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and / or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner / medical examiner offices.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Responds promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
• Conducts chart reviews and determines medical suitability in conjunction with DNWest clinical staff.  Understands and accurately maintains donor information and charting.
• Assesses hemodynamic stability and develops strategies in conjunction with DNWest clinical staff to maintain organ function.
• Collaborates with physician and other hospital personnel to develop plan for referral management from initial referral through declaration of death / donation after cardiac death evaluation.
• Provides education to hospital staff about the donation process.
• Reviews medical-legal documentation pertaining to brain death, ensures declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.
• Provides emotional support and expertise in donation process for donor families and utilizes DNWest staff or hospital resources, as needed.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

Provided compensation data is subject to change based on location and work status. Salary data provided by third party sites do not accurately reflect our pay structure.