Talent Development Manager

Towne Park Talent Development Manager

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Compensation : Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $105,000 - $115,000.

Additional Compensation : Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits : Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Summary

The Talent Development Manager will report to the Director, Leadership Development and serve as a strategic Talent Business Partner to HR Business Partners and leaders. This role is pivotal in driving Towne Park's enterprise talent strategyshaping leadership development, guiding performance practices, and building organizational capabilities aligned with business priorities. You'll bring strategic insight, strong execution, and the ability to influence at all levelsbalancing big-picture thinking with hands-on delivery.

Essential Functions

Partner Strategically : Collaborate with HR Business Partners and leaders to align talent strategies with business objectives.

Lead Core Talent Processes : Drive execution of performance management, succession planning, talent reviews, and high-potential development.

Design & Scale Programs : Build and manage leadership development programs that strengthen the leadership pipeline and align to Towne Park's leadership capabilities framework.

Develop & Coach Talent : Guide leaders in assessing associates, identifying gaps, and building actionable development plans. Facilitate and deliver impactful workshops and provide coaching to leaders to drive growth and effectiveness. Support leaders in developing feedback-rich, coaching-oriented practices.

Measure & Improve : Partner with HR analytics to define success metrics, create dashboards, and evaluate impact of initiatives.

Manage Complexity : Oversee multiple initiatives simultaneously with strong project management discipline.

Qualifications

Education : Bachelor's degree in Human Resources, Organizational Development, Business, or related field required.

Required Licensure, Certification, etc. : SHRM Certification preferred.

Work Experience : 5+ years of progressive experience in talent management, leadership development, or organizational effectiveness. Proven success designing and implementing leadership development in large, decentralized organizations. Retail, hospitality, or service industry experience strongly preferred. Experience leading or coaching teams is preferred. Strong facilitation, consulting, and influencing skills. Demonstrated ability to thrive in dynamic, fast-paced environments.

Knowledge & Skills : Strategic & Agile Thinker : Sees the big picture, anticipates challenges, and adjusts quickly to shifting priorities. Trusted Advisor : Builds strong, credible relationships with senior leaders and HR partners. Culture Champion : Models curiosity, collaboration, creativity, and inclusionsetting the tone for leadership across the enterprise. Builder & Scaler : Thrives in ambiguity, creates programs from the ground up, and scales them thoughtfully. Inclusive Leader : Ensures equity and accessibility are embedded into all talent practices. Lifelong Learner & Developer of Others : Invests in personal growth while developing the next generation of leaders.

Scope

Authority to Act : Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility : The employee has control over resources available only.

Working Conditions & Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements : Exerting up to 50 pounds of force occasionally, and / or up to 25 pounds of force frequently, and / or greater than 10 pounds of force constantly to move objects.

Working Environment : The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel : Travel of up to 10% may be required.

Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.