Desktop Support Engineer

A company is looking for a Desktop & End-User Engineer III.

Key Responsibilities

Provide on-site and remote technical support, installation, and configuration for desktop and laptop systems

Diagnose and resolve hardware, software, and system failures for end users

Develop and maintain installation packages, group policies, and scripts for managing end user systems

Required Qualifications

Bachelor's Degree in a related field or equivalent experience

Three years of professional experience in a large-scale IT environment

Experience with Windows 10 and Office 365

Proficiency in Microsoft Intune and Endpoint Configuration Manager

Experience in network troubleshooting and desktop support