UX Researcher, Qualitative (San Francisco)

UX Researcher, Qualitative

Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1 : 1 interviews. We value a wide range of perspectives and stem from many different backgrounds. We're looking for communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

Responsibilities

Work closely with product and business teams to identify research topics

Act as a thought leader in the domain of research, while advocating for the people who could use our products

Design and execute end-to-end custom primary research using a wide variety of methods

Design studies that address both user behavior and attitudes

Work independently and autonomously

Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

Communicate results and illustrate suggestions in compelling and unique ways

Work cross-functionally with design, product management, content strategy, engineering and marketing

Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications

Bachelor's degree with 10+ years of relevant experience in user experience, applied research and / or product research and development or a Master's degree and 8+ years relevant experience, or PhD and 5+ years relevant experience

Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing

Interest in and experience executing hands-on, primary research

Experience translating research findings into strategic narratives

Preferred Qualifications

Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics

Experience with consumer products, consumer insights, or product development