Talent.com
American Arbitration Association Inc.
Case Administrator (Legal Services/Administrative Support)American Arbitration Association Inc. • Charlotte, NC, US
Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

American Arbitration Association Inc. • Charlotte, NC, US
30+ days ago
Salary
$49,785.00 yearly
Job type
  • Full-time
Job description

Description


Case Administrator (Legal Services/Administrative Support) - 2026-28
The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data.



Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.


Compensation

  • Charlotte, Miami, San Antonio: $49,000 - $52,000

  • Atlanta, Buffalo, Dallas, Fresno: $52,000 - $55,000

  • Houston, Johnston, Minneapolis: $53,000 - $56,000

  • Chicago, Philadelphia, Voorhees: $55,000 - $59,000

  • Boston, Los Angeles: $58,000 - $61,000

  • New York City, San Francisco: $62,000 - $65,000

This position is also eligible for quarterly performance-based incentives.
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.


Qualifications

  • Associate's degree in business or related field, or equivalent combination of education and experience

  • Minimum three years of experience in customer service, case administration, or legal environments

  • Strong written and verbal communication skills; able to interact effectively with diverse stakeholders

  • Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)

  • Comfort with web-based systems and adaptability to new technologies, including AI-related tools

  • Exceptional attention to detail and time management skills

  • Ability to manage sensitive information with professionalism and discretion

About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Create a job alert for this search

Case Administrator (Legal Services/Administrative Support) • Charlotte, NC, US

Similar jobs

Selective Surrogacy Opportunity — Premium Support & Compensation

Roots SurrogacyClaremont, NC, US
Full-time

Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well... Show more

 • Promoted

BCBA (Center-Based)-Sign on Bonus

ABS KidsRock Hill, SC, US
Full-time +1

Discover Your WOW Moment as a BCBA with ABS Kids.Ready to make a big impact with the flexibility you’ve been looking for?.Join a company founded and led by BCBAs-where your voice matters, your expe... Show more

 • Promoted

Master at Arms

US NavyClaremont, NC, US
Full-time

Security & Law Enforcement (Master-at-Arms).Master-at-Arms (MA) Sailors provide the Navy’s core security, antiterrorism, and law enforcement capability, protecting people, installations, ships, and... Show more

 • Promoted

Assistant General Counsel

ConfidentialCharlotte, NC, United States
Full-time

Disruptive provider of affordable legal & identity protection services.The Company is seeking an Assistant General Counsel to join its dynamic, fast-paced environment.The successful candidate will ... Show more

 • Promoted

Locum Nurse Practitioner (NP) - Family Practice in Western North Carolina, NC

LocumJobsOnlineWestern North Carolina, NC, US
Full-time

Nurse Practitioner | Family Practice.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with All Medical Personnel to find a qualified Family Practice NP in Western North Caro... Show more

 • Promoted

SQL Database Administrator

ECLAROFort Mill, SC, United States
Full-time

No 3rd Parties or 3rd Party Candidates W2 Only.Lead the administration and operational health of enterprise database platforms to ensure availability, performance, security, and recoverability.Esta... Show more

 • Promoted

LOA Administrator

AcostaCharlotte, NC, United States
Full-time

The LOA Administrator will manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs; to make determinations based on state and federal regulation... Show more

 • Promoted

Home Health Registered Nurse Case Manager

CenterWell Home HealthRock Hill, SC, United States
Full-time

Become a part of our caring community.As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in... Show more

 • Promoted

Contract and Legal Specialist II

SegraCharlotte, NC, United States
Full-time

Segra is searching for a qualified and experienced.Contract and Legal Specialist II.The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, wit... Show more

 • Promoted

Conflicts Coordinator

Womble Bond DickinsonCharlotte, NC, United States
Full-time

Womble Bond Dickinson (US) LLP seeks a Conflicts Coordinator to support the Conflicts Team.The Conflicts Coordinator will review conflicts reports, work with Firm personnel and attorneys to identif... Show more

 • Promoted

Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

Physician's SurrogacyCharlotte, NC, US
Full-time +2

Surrogacy Opportunity Starts at $60K-$75K+ with a $1,250 Pre-Screening Bonus.Looking for a high-paying opportunity with real support and no upfront costs?.Become a Surrogate and earn up to.All exp... Show more

 • Promoted

Administrative Assistant

Meneses LawCharlotte, NC, United States
Full-time

Meneses Law is an Immigration Law Firm seeking an Administrative Assistant to join our growing team.In this role, you will help with the organization and running of the daily administrative operati... Show more

 • Promoted

PT/PRN Mental Health Administrative Support Specialist

Trusted Results Therapy Group LLCRock Hill, SC, United States
Part-time

Mental Health Administrative Support Specialist.Trusted Results Therapy Group is seeking a friendly, professional, and highly organized PT/PRN Mental Health Administrative Support Specialist to joi... Show more

 • Promoted

County Meter Reader

Meter ReaderCatawba, NC
Full-time

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more

 • Promoted

Appeals Officer (Team Case Lead) 6 MONTH REGISTER

Internal Revenue ServiceCharlotte, NC, United States
Full-time

Job Title/h2pVacancies will be filled in the following specialty areas: Independent Office of Appeals - Examination Appeals/ph3Duties/h3pThe following are the duties of this position at the full wo... Show more

 • Promoted

Legal Recruiting Coordinator

Nelson MullinsCharlotte, NC, United States
Full-time

Nelson Mullins, an Am Law 100 law firm, is seeking a highly organized and detail-oriented Legal Recruiting Coordinator to join our Columbia office.This role supports the firm's business professiona... Show more

 • Promoted

Case Mgmt. Specialist - Unclaimed Property Ops - L2

MindlanceCharlotte, NC, United States
Full-time

Unclaimed Property Case Management.This role is an operations and case-management focused position supporting unclaimed property related to bank accounts and checks.The work is primarily analytical... Show more

 • Promoted

Legal Administrative Assistant

Integra Staffing and SearchCharlotte, NC, United States
Full-time

Litigation Legal Administrative Assistant/h2pA Litigation Legal Administrative Assistant (LAA) is responsible for assisting in day-to-day operations of attorney practices, including carrying out ad... Show more