ServiceNow Developer

Job Title : ServiceNow Developer

Job Type : FTE

Location : Chandler, AZ (Hybrid)

Key Responsibilities :

• ServiceNow Development :  Design, develop, and configure ServiceNow applications, modules, and workflows, including ITSM (Incident, Problem, Change, Request), ITOM, ITAM, and other ServiceNow applications.
• AI and Automation :  Leverage AI-driven capabilities and automation tools to deliver predictive analytics and streamline repetitive processes across workflows.
• Customization and Scripting :  Customize ServiceNow forms, reports, business rules, client scripts, UI actions, UI pages, and integration scripts using JavaScript, Glide API, and other relevant technologies.
• Integration :  Implement and maintain integrations between ServiceNow and external systems (e.g., LDAP, Active Directory, REST APIs, SOAP web services).
• Configuration Management :  Develop and manage configuration items (CIs) within the ServiceNow CMDB, ensuring accuracy and data consistency.
• Troubleshooting and Support :  Provide technical support and troubleshooting expertise for ServiceNow issues, including incidents, problems, and change requests.
• Upgrades & Patches :  Plan and execute system upgrades and patches, ensuring minimal disruption to ongoing operations.
• Collaboration :  Work closely with business analysts and other stakeholders to gather requirements, design solutions, and ensure timely delivery of features and enhancements.
• Documentation :  Create detailed technical documentation for developed solutions, processes, and workflows.

Required Qualifications :

Proficient in ServiceNow scripting (JavaScript, Glide API, Angular JS, HTML5, SCSS, React.js, UI Builder, etc.)

Preferred Qualifications :