Talent.com
Consumer Success Representative
Consumer Success RepresentativeArizona Staffing • Scottsdale, AZ, US
No longer accepting applications
Consumer Success Representative

Consumer Success Representative

Arizona Staffing • Scottsdale, AZ, US
8 days ago
Job type
  • Full-time
Job description

Consumer Success Representative At Realtor.com

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. This job is for you if you want to pursue your professional goals as you help grow an innovative real estate tech company.

Top reasons to apply :

  • Opportunity for rapid advancement based on performance
  • Be instrumental in shaping the customer journey at a leading real estate platform company
  • Competitive compensation package with performance-based incentives
  • Dynamic, team-oriented culture with excellent training and support for development

What you'll do :

  • Represent Realtor.com | Homes for Sale, Apartments & Houses for Rent in a professional manner. i.e. by phone, email, and text message communication
  • Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution
  • Work in a collaborative team atmosphere and independently
  • Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
  • Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
  • Scheduling flexibility is required as some shifts require late evening or weekend hours
  • Read and speak English fluently, an additional language is a bonus but not essential (Spanish)
  • What You'll Bring :

  • 2+ years' experience in a phone-based call center role or equivalent
  • Some sales experience or equivalent preferred
  • Welcome a challenge and your competitive spirit drives you to win in performance metrics
  • Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy
  • Go the extra mile with customer service excellence to make sure customers leave with a smile
  • You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion
  • Customer-focused, you value customer engagement and advocacy with an interest in relationship management
  • Welcome change and are always looking for ways to improve
  • Self-motivated, ambitious, driven, and goal-oriented
  • Always on time and only missing work when pre-planned with your manager. Attendance is important to us
  • Find it easy to learn new skills and tasks
  • Thrive in an open transparent environment, where feedback and coaching are seen as gifts
  • Not afraid to ask for help and are quick to offer support when others need it
  • Come to win every day with a great attitude with a focus on team collaboration and team leadership
  • Organized, independent, resourceful, and diligent
  • Ability to collect and input data while fielding questions and speaking with consumers
  • Tech-savvy and technology adept with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc.
  • Sufficient internet connection to sustain 8-10 hours of internet use (i.e., dialing the phone, video conferencing, and online training)
  • Interested in real estate, real estate lead generation, and real estate knowledge
  • How we work :

    We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

    How We Reward You :

  • $21.50 / hour starting pay with commission for $56,200 total target annual pay based on performance
  • Promotion opportunity as early as the first 2-3 months to $22.00 / hour with commission for $65,000 total target annual pay based on performance and business needs
  • $1000 eligible attendance bonus after 91 days
  • Working with a highly-motivated team with a proven track record of success that also has a lot of fun!
  • A competitive work environment with great culture, rewards, recognition, and fun events
  • Inclusive and competitive medical, vision, dental, disability, and life insurance plus flexible and dependent care spending accounts
  • Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model
  • Family forming benefits
  • 13 annual paid company holidays
  • Competitive paid time off (PTO)
  • 8 hours of paid volunteer time off annually
  • Immediate eligibility into company 401(k) plan with company match
  • Tuition reimbursement program for degreed and non-degreed programs
  • 1 : 1 personalized financial planning sessions
  • Student debt retirement savings match program
  • Free snacks and refreshments in each office location
  • Working conditions :

    Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.

    Create a job alert for this search

    Consumer Representative • Scottsdale, AZ, US

    Related jobs
    Solar Sales Representative

    Solar Sales Representative

    United Solar • Gilbert, AZ, US
    Full-time
    Want to develop elite sales skills and join a fast-paced, positive team culture? Our representatives typically earn $1,800$2,500 per sale and enjoy incredible rewardsbonuses, incentive trips, and f...Show more
    Last updated: 12 days ago • Promoted
    Client Success Leader in Training

    Client Success Leader in Training

    Globe Life Carder Agency • Sun City, AZ, United States
    Full-time
    We are seeking dedicated individuals to join our team as a Manager in Training.As we continue to experience significant growth, we are looking to bring in individuals. We are looking for individuals...Show more
    Last updated: 19 days ago • Promoted
    High-Earning Insurance Sales Leader Wanted

    High-Earning Insurance Sales Leader Wanted

    Griffin Agency • Sun Sand, AZ, US
    Full-time +2
    Quick Apply
    We are an insurance technology and distribution platform that is transforming the industry.We have developed a paperless, data driven underwriting process that allows us to issue policies in less t...Show more
    Last updated: 30+ days ago
    Remote Sales Representative

    Remote Sales Representative

    Legacy Harbor Advisors • Mesa, AZ, US
    Remote
    Full-time
    Quick Apply
    Take Your Sales Career to the Next Level!.Are you ready to step into a rewarding career with limitless potential?.This is your chance to join a high-performing team that values growth, innovation, ...Show more
    Last updated: 30+ days ago
    Director of Consolidations and Reporting

    Director of Consolidations and Reporting

    Vaco by Highspring • Rio Verde, Arizona, United States
    Permanent
    Vaco is seeking an experienced.Director of Consolidations and Reporting.What stands out about this role?.Take on a high-visibility role where your contributions directly shape the future of a rapid...Show more
    Last updated: 30+ days ago • Promoted
    Consumer Experience Representative

    Consumer Experience Representative

    Phoenix Staffing • Phoenix, AZ, US
    Full-time
    Consumer Experience Representative At Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confiden...Show more
    Last updated: 2 days ago • Promoted
    Customer Success Manager

    Customer Success Manager

    Arizona Staffing • Phoenix, AZ, US
    Full-time
    Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to...Show more
    Last updated: 23 days ago • Promoted
    Customer Success Specialist - Automotive

    Customer Success Specialist - Automotive

    Reputation • Scottsdale, AZ, United States
    Full-time
    Reputation has changed the way companies improve their customer experience through feedback.Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to f...Show more
    Last updated: 19 days ago • Promoted
    Customer Success Specialist

    Customer Success Specialist

    Arizona Staffing • Scottsdale, AZ, US
    Full-time
    Customer Success Specialist At Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence thro...Show more
    Last updated: 7 days ago • Promoted
    RCM Client Success Specialist

    RCM Client Success Specialist

    Altea Healthcare • Gilbert, AZ, United States
    Full-time
    Client Services / Revenue Cycle Management.The Client Success Specialist – Healthcare RCM is responsible for ensuring healthcare clients achieve optimal outcomes through our revenue cycle managemen...Show more
    Last updated: 13 days ago • Promoted
    Customer Success Representative

    Customer Success Representative

    ChristianSky Agency • Phoenix, AZ, US
    Full-time
    Quick Apply
    Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!. At ChristianSky Agency, we’re on an exciting journey of grow...Show more
    Last updated: 30+ days ago
    Director, Customer Success

    Director, Customer Success

    AmerisourceBergen Corporation (Cencora) • Phoenix, AZ, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show more
    Last updated: 8 hours ago • Promoted • New!
    Customer Success Specialist

    Customer Success Specialist

    Phoenix Staffing • Phoenix, AZ, US
    Full-time
    Customer Success Specialist at Realtor.Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the righ...Show more
    Last updated: 2 days ago • Promoted
    Principal Customer Success Manager

    Principal Customer Success Manager

    Axway • Scottsdale, AZ, United States
    Full-time
    Principal Customer Success Manager.The Principal Customer Success Manager is responsible for customer success within Axway's managed cloud and SaaS business in the Americas.Customer Success at Axwa...Show more
    Last updated: 30+ days ago • Promoted
    Canvassing Sales Representative

    Canvassing Sales Representative

    United Solar • Gilbert, AZ, US
    Full-time
    Want to develop elite sales skills and join a fast-paced, positive team culture? Our representatives typically earn $1,800$2,500 per sale and enjoy incredible rewards bonuses, incentive trips, and...Show more
    Last updated: 10 days ago • Promoted
    Retention Representative (Base + Uncapped Commission)

    Retention Representative (Base + Uncapped Commission)

    EchoStar • MARICOPA, Arizona, United States
    Full-time
    Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decis...Show more
    Last updated: 3 days ago • Promoted
    Customer Success Manager

    Customer Success Manager

    Phoenix Staffing • Phoenix, AZ, US
    Full-time
    Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to...Show more
    Last updated: 19 days ago • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Apache Junction, AZ, United States
    Full-time
    Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – ...Show more
    Last updated: 30+ days ago • Promoted