Account Manager - North AmericaAKUR8 • New York, NY, US
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Account Manager - North America
AKUR8 • New York, NY, US
3 days ago
Job type
- Full-time
Job descriptionSecure 100% client retention through successful renewals. Increase revenues through upsell and cross-sell opportunities. Ensure client satisfaction and long-term growth with Akur8. Own a revenue target that directly contributes to North America and company objectives. Act as primary point of contact for named accounts and establish relationships with key decision makers. Drive renewals and retention, ensuring high customer satisfaction and long-term success. Lead upsell and cross-sell opportunities to maximize account value, including full sales cycle from opportunity identification to contract negotiation and signature. Develop a deep understanding of client needs and collaborate with internal teams to deliver outstanding support. Monitor key account health indicators to mitigate risks and prevent churn. Maintain accurate records of account activities using CRM tools and report on customer insights. 4+ years of professional experience in account management, partnerships, or consulting. Experience in a high-growth B2B technology company. Bachelor's degree or higher preferred. Track record of hitting and achieving quota. Proven experience managing client relationships. Experience in handling contract negotiations. Ability to build an effective and actionable account business strategy. Familiarity with sales protocols and SaaS company processes, use of CRMs, Slack communication, and multi-team interactions. Comfort working with technical teams and navigating a global company. Empathetic, humble, and trustworthy. Capacity for detailed analysis and converging to actionable plans. Adaptable and comfortable dealing with multiple and constantly new topics. Excellent verbal and written communication skills. Comfortable working in a multicultural and international environment. Experience working at a SaaS company. Technical fluency on cloud architecture, API, integration, and IT project delivery. Insurance industry experience. Competitive salary + annual bonus. Health, dental, and vision coverage (including spouse and family). 401(k) company match. Life insurance. Cell phone & internet reimbursement. 25 days of PTO / year. Commuter benefit. Gym membership via ClassPass. IT equipment allowance. Professional development & training. Team fun : regular company gatherings and events.
Join to apply for the Account Manager - North America role at AKUR8
Akur8 is a young, dynamic, fast-growing Insurtech scale-up that is transforming insurance pricing and reserving with transparent machine learning. Our SaaS platform leverages the power of transparent machine learning and predictive analytics to inject game-changing speed, performance and reliability into insurers' pricing and reserving processes. Powered by skilled R&D, Product & Actuarial teams we've developed unique AI algorithms that automate the insurance pricing and reserving in an unprecedented manner, enabling insurance companies to model risks 10 times faster with greater predictive power than traditional methods and including next-generation reserving features. This results in an end-to-end platform that anticipates future claims.
Akur8 has already been selected :
- In CB Insights Top 50 World Insurtech Companies 2024
- In Insurtech Global's Top 100 AI-FinTech list 2024
- In Fintech Global's Top 100 AI-FinTech list 2024
- In CNBC's World Top 150 Insurtech Companies 2024
With 42 nationalities on our team and offices in 8 major global cities, Akur8's solution is international by design, serving over 320 clients across 4 continents, focusing on mature markets to drive faster growth.
Akur8 is an equal-opportunity employer. All applications are evaluated based on equal skills and the principles of non-discrimination.
Position Overview
We're looking for an Account Manager with strong expertise in account management or other client-facing roles to help continue our growth in North America. You'll join the North America sales team whose mission is to drive revenue growth, focusing on existing book of business through upsell and cross-sell opportunities.
Main Responsibilities
Typical tasks include :
Qualifications
Educational / Professional Experience
Hard Skills
Soft Skills
Language Skills
Bonus Skills / Experience
Location
Employment status must allow work from our New-York office.
Benefits
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Software Development
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Account Manager • New York, NY, US
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