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IT Manager (Remote)

IT Manager (Remote)

Serigor Inc.Highland Park, CA, US
17 hours ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Title :

  • IT Manager (Remote) Location : Highland Park, CA or Denver, CO Duration : Fulltime Overview : We are seeking a driven and professional IT Manager to lead the technology operations of a newly combined service company built through four recent acquisitions.
  • This role will be the company’s first dedicated IT leader and will be responsible for consolidating and optimizing IT infrastructure and vendor partnerships across all business units.
  • Reporting to the CFO and supported by the PE firm’s IT leadership, the IT Manager will serve as the primary point of accountability for IT.
  • This is a unique opportunity for an individual with strong business relationship skills and technical grounding to grow into a senior IT leader as the company scales.
  • Key Responsibilities IT Vendor Oversight & Optimization Serve as the primary point of contact for managed service providers (MSPs) supporting infrastructure, end-user computing, applications, and security.
  • With support from PE company, negotiate and manage vendor contracts to improve service quality and reduce costs.
  • Monitor service delivery, ensuring accountability and performance metrics are met.
  • Technology Roadmap & Governance Develop, communicate, and execute the IT roadmap aligned with company strategy.
  • Establish IT processes, policies, and procedures to standardize operations across the newly integrated organization.
  • Partner with leadership to prioritize and deliver IT initiatives.
  • Infrastructure, Security & Project Management Oversee infrastructure health across servers, storage, networks, firewalls, and cloud services.
  • Ensure cybersecurity practices are embedded in daily operations and vendor management.
  • Lead efforts to consolidate email, collaboration, and infrastructure environments following acquisitions.
  • End User & Business Application Support Provide escalation support for end-user technology needs (primarily via MSPs).
  • Ensure effective support for business applications, including ERP and industry-specific systems.
  • Promote user training, adoption, and satisfaction.
  • Leadership & Relationship Management Act as a trusted partner to the executive team and a liaison between IT and business stakeholders.
  • Build strong relationships across the organization, demonstrating integrity, professionalism, and clear communication.
  • Provide leadership in integrating acquired companies into standard Microsoft infrastructure.

Qualifications :

  • 5+ years of progressive experience in End User Support or related IT roles.
  • Broad working knowledge of infrastructure domains (servers, storage, networking, firewalls, IT security).
  • Experience managing or collaborating with MSPs and holding vendors accountable.
  • Demonstrated success integrating acquired companies into a standardized Microsoft email and infrastructure environment.
  • Excellent communicator with strong interpersonal and relationship management skills.
  • Proven ability to establish credibility with executives and staff at all levels.
  • High integrity, maturity, and professionalism, with a strong drive to advance career into senior IT leadership.
  • Bachelor’s degree in information technology, Business, or related field (preferred).
  • Bilingual (English / Spanish) strongly preferred.
  • Willingness to travel monthly to company locations across the western U.S.   Powered by JazzHR
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    It Manager • Highland Park, CA, US