Epic Training & Informatics Analyst
National Jewish HealthDenver, Colorado, United States, 802029 hours ago
Job type
- Full-time
- Part-time
Job descriptionDevelop and conduct training sessions, both virtual and in person, for Epic electronic medical record (EMR) software for new and existing staff, including creating course materials and job aids tailored to the clinical and administrative staff. Provide hands-on support during Epic system activations, upgrades, and go-lives and deliver training on system updates, enhancements and new clinical applications, which may include validating training materials and environments for Epic applications. Train a diverse audience including physicians, nurses, and administrative personnel. Author and / or maintain training documentation, tip sheets, and collaborate with stakeholders to identify training needs and tailor content accordingly Conduct one-on-one sessions, create recorded trainings, Lunch & Learns, Epic monthly newsletters and, Super User education, while maintaining a regular presence in clinical settings to reinforce training and provide ongoing support Act as a liaison between Epic users, Human Resources, department leaders, subject matter experts and Clinical Application team or vendors on training needs and programs. Analyze and document software issues, recommend solutions, and follow up on resolutions Maintain current Epic certifications and stay current with Epic software updates and operational workflows. Monitor training outcomes and onboarding effectiveness during the orientation period, identify trends and skill gaps, and recommend improvements to support the successful integration of new employees and optimize performance. Accountability : Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health. Adaptability : Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Attention to Detail : Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Champion of Change : Facilitating the implementation and acceptance of change within the workplace. Cooperates with others to accomplish common goals; works with employees within and across his / her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others. Collaboration / Teamwork : Cooperates with others to accomplish common goals; works with employees within and across his / her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others. Customer Focus : Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and organization’s needs. Be available to work as scheduled and report to work on time. Be willing to accept supervision and work well with others. Be well groomed, appropriately for your role and wear ID Badge visibly. Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually. Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures. Wears appropriate PPE as outlined by the infection control policies and procedures. Demonstrates compliance with all state, federal and all other regulatory agency requirements. Education : High school diploma or equivalent required. Bachelor’s degree preferred. Work Experience : 2 years coordinating and delivering relevant computer based and / or in-person training for adults required. Experience training in a healthcare setting is preferred. Previous experience in a healthcare setting as subject matter expert preferred. Special Training, Certification or Licensure : Obtain and maintain Epic Credentialed level of expertise in Epic-based presentation(s) and competency exam(s) within 6 months of hire. Comprehensive Medical Coverage : Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans. Paid Time Off : Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations. Dental & Vision Plans : Coverage effective the first of the month after hire. Retirement Savings : 403(b) plan with employer contributions after two years. Wellness Incentives : Earn up to $200 annually for preventive health activities. Tuition Reimbursement : Up to $5,250 annually for full-time and part-time employees. Child Care Assistance : Childcare Flex Spending Account (FSA) with annual employer contribution. Loan Forgiveness : Public Service Loan Forgiveness (PSLF) eligible employer. Disability & Life Insurance : Employer-paid plans and optional buy-up choices. Voluntary Benefits : Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan Exclusive Discounts : Savings on local services, insurance, and RTD bus passes.
The Epic Training and Informatics Analyst is responsible for designing, delivering, and maintaining effective training programs for users of the Epic electronic health record (EHR) system. The trainer collaborates with implementation teams, subject matter experts, and end users to develop tailored learning experiences that align with organizational goals and workflows
Key Responsibilities :
- Author and / or maintain training documentation, tip sheets, and collaborate with stakeholders to identify training needs
- Educates and supports clinicians in leveraging technology to a diverse audience including physicians, nurses, and administrative personnel.
- Act as a liaison between Epic users, department leaders, subject matter experts and Application team on training needs and programs
As the leading respiratory hospital in the nation, National Jewish Health is pioneering a new era of preventive and personalized medicine. By combining our efforts in comprehensive care, academic education and ground-breaking research, we're able to develop treatments that help our patients live more productive lives.
Position Summary
The Epic Trainer is responsible for designing, delivering, and maintaining effective training programs for users of the Epic electronic health record (EHR) system. The Trainer collaborates with implementation teams, subject-matter experts, and end users to develop tailored learning experiences that align with organizational goals and workflows. Through classroom instruction, virtual training, and hands-on support, the Epic Trainer fosters user confidence and promotes best practices in system utilization.
Essential Duties
Other Duties
Other duties as assigned.
Competencies
Supervisory or Managerial Responsibility
None
Travel
None
Core Values
Minimum Qualifications
Salary Range : $77.572.56 - $102,583.71
Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
PI0962de3e0dcb-30511-38787818
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Epic Analyst • Denver, Colorado, United States, 80202
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