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Landscape Maintenance Regional Manager
Landscape Maintenance Regional ManagerRotolo Consultants Inc. • Clemson, SC, US
Landscape Maintenance Regional Manager

Landscape Maintenance Regional Manager

Rotolo Consultants Inc. • Clemson, SC, US
14 hours ago
Job type
  • Full-time
Job description

Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America's fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!

AS A REGIONAL MANAGER

You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.

Department : Landscape Maintenance

Reports To : Division Manager

FLSA Status : Exempt

REGIONAL MANAGER DUTIES INCLUDE

  • Manage and direct Overall Customer Experience
  • Direct initial Site Assessments to determine what our program will fix and won't
  • Lead new customer orientation. Align customer expectations with program deliverables : Who, What, When, Why
  • Manage overall program execution according to SOS
  • Perform regular site audits to ensure quality standards
  • Create and manage Opportunity Pipeline per property
  • Work with customer to establish annual enhancement budget
  • Photo document growth and improvement of key areas per property annually
  • Proactively communicate property issues, upcoming services, etc. w / Customers and AMs
  • Oversee prompt response to customer generated issues and manage appropriate resolution
  • Conduct annual contract review and renewal with customers
  • Direct and assist Area Managers daily
  • Work with Area Managers to meet or exceed property GM budgets
  • Participate in meetings and assist Division Manager in overall leadership of the Division
  • Other duties may be assigned.

QUALIFICATIONS

  • Bachelor's Degree is preferred.
  • 3-5 years related industry experience.
  • Will be required to obtain relevant industry certifications within 12 months
  • Experience in business management, including basic accounting skills.
  • Valid driver's license and clean MVR.
  • COMPENSATION / BENEFITS

  • $60,000 - $75,000 per year based on experience
  • Medical, Dental, Vision, Liability and several more supplemental insurance options
  • 401K plan with partial match
  • Paid Vacation, Sick Leave and Holidays
  • EDUCATION

    Bachelor or Master's Degree in Horticulture / Turf Management or a related field is preferred.

    Equivalent practical experience is required.

    LICENSE

    Driver's License and clear Motor Vehicle Record (MVR) is required.

    KEY PERFORMANCE METRICS

  • Sales to budget
  • GM to budget
  • Customer Retention
  • Service Quality Score
  • Customer Satisfaction Score
  • EXTRAORDINARY WORK CONDITIONS

  • Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
  • Extensive driving within designated work areas
  • Must be capable of working outdoors and visiting job sites on a regular basis
  • RCI is an Equal Employment Opportunity and E-Verify Employer.

    Equal Opportunity Employer, including disabled and veterans.

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    Regional Maintenance Manager • Clemson, SC, US

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