Health Navigator

A company is looking for a Health Navigator to join their Health Promotion team.

Key Responsibilities

Conduct educational calls to advise members on benefits and services, completing health needs assessments

Reach out to members with care gaps, encouraging compliance and assisting with provider location and appointment scheduling

Manage system work queues and facilitate research on inquiries related to member services and programs

Required Qualifications

Associate's Degree in education, communication, health-related field, or equivalent work experience

At least 2 years of experience in a customer service support role

Knowledge of medical terminology

Ability to work independently with minimal supervision

Proficient interpersonal and organizational skills