Customer Service Representative

Customer Service / Counter Sales

We are seeking a self-motivated, customer service-oriented individual for a full-time position. This role will focus on order entry at the sales counter with other related duties such as warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.

Essential Duties

• Entering orders at the point of sale using the company computer system
• Interacting with customers over the phone, via email, and in-person
• Greet customers with a friendly attitude
• Basic computer and phone skills
• Communicate to customers the correct product for their application
• Communicate to customers how the material is priced and sold
• Create Sales Orders
• Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
• Efficient scheduling of truck deliveries
• Clear communication between manager, employees, and clients
• Being honest, courteous, and respectful to customers & employees at all times
• Maintain and assist to keep a clean work environment
• Learn basic knowledge of products available to customers
• Inform management of products / special order material customers need
• Assist with Inventory Cycle Counts
• Order picking / staging / replenishment
• Shipping / receiving
• Loading / unloading delivery vehicles
• Other related duties as assigned

Requirements

Job Location : Professional Product Group - Schertz 6085 Corridor Parkway, Suite 150 Schertz, TX 78154

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US : 855.556.3221, or by email to HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly / bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical / dental / vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.