Service Technician - CCTV and Access Control

Job Description

Job Description

Salary : $55,000 - $100,000 Annually

New York

Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working and driven Security Systems (CCTV / Access Control) ServiceTechnician that embodies POM core values to join our Company.

About You

You are skilled and innovative in your field. You are a team player that works effectively in high pressure situations, driven to stay on schedule and complete a project on time.

About Us

Peace of Mind Technologies, LLC (POM) is New Yorks premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio / video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POMs diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled more than 2,000 site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise).

Roles & Responsibilities :

Provide security system service support.

• Evaluate, diagnose, troubleshoot and perform repairs as necessary on security systems.
• Respond to and resolve assigned service tickets, respondingto emailinquiries, as well as responding to incoming calls on our support line
• Bench test and repair DVRs and CPUs. Secure Return Authorizations from manufacturer repair / replacement.
• Maintain accurate records of all remote access databases for DVR, Access Control and Alarm systems. thisincludes contacting customer IT personnel to update and correct any changes.
• Provide phone support for customers and technicians on installed systems.

Desired Skills and Experience

Does this sound like you?

Benefits Include :

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.