Service Advisor Automotive

Job Description

Job Description

We are looking for people with strong selling skills, and even stronger customer satisfaction scores.

Service Advisor - Job Responsibilities :

• Greet customers and assist them with any inquiries
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
• Consult with customer on applicable service specials
• Prioritize required services, and be prepared to provide options upon request
• Document services declined and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Remain involved with delivery of the vehicle to customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle

Service Advisor - Job Requirements :

Service Advisor - Job Benefits :

We provide a positive, professional work environment with the best training in the industry. Our team members enjoy terrific benefits which include :

Company Description

Carriage Kia Alpharetta is a newly opened dealership that offers a vibrant work environment with exceptional growth potential. Located in a high-traffic area, we benefit from a steady flow of customers, providing ample opportunity for employees to excel and advance in their careers. At Carriage Kia, we pride ourselves on fostering a supportive, team-oriented culture where innovation and customer satisfaction are key. Join us to be part of a dynamic team dedicated to making an impact in the automotive industry.

Company Description

Carriage Kia Alpharetta is a newly opened dealership that offers a vibrant work environment with exceptional growth potential. Located in a high-traffic area, we benefit from a steady flow of customers, providing ample opportunity for employees to excel and advance in their careers. At Carriage Kia, we pride ourselves on fostering a supportive, team-oriented culture where innovation and customer satisfaction are key. Join us to be part of a dynamic team dedicated to making an impact in the automotive industry.