Cloud Support Engineer
Onsite - Reston, VA
- Top Secret or Full Scope Poly Clearance Required
We are looking for cleared professionals to join our project supporting Microsoft. There are several shifts and locations open for this position so please apply!
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and / or escalate system issues to maintain a high level of system / platform availability. Candidate will serve as a part of the assigned Microsoft work streams and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as :
Minimum Qualifications
Bachelor of Science in Computer Science, or other technical discipline is preferred.2 years operations experience providing application infrastructure support1 year performing system administration support (Windows / Linux)Clearance Requirements
Top Secret or higher Clearance RequiredCJIS InvestigationPreferred Skills
Experience adjudicating security vulnerabilitiesExperience in supporting Azure / AWS cloudCertifications / Licensures
Microsoft Azure Fundamentals preferredCompTIA Security+ preferredOther Job Specific Skills
Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft TeamsApplies standard methodology, techniques, procedures and criteria.Ability to troubleshoot and resolve basic / routine system hardware, software or networking related problems.Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.Interpersonal Skills, problem solving, organizational, and multi-tasking skills#cjpost