Nights Operations Supervisor (Manual Triage)

As the Manufacturing Operations Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This position in an onsite role at our DCC in Irving , TX, with a schedule of Monday-Friday 5pm to 4 : 30am.

Candidates must have the flexibility to attend training from November - January during weekday shifts before beginning their assigned night schedule.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff

Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them

Drive process improvements and coordinate new product introductions

Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives

Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions

Manage the team training matrix to ensure accuracy and within compliance based on the individual's assigned area

Review Tableau reports to ensure that the team / dept. is attaining the desired performance metrics

Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with Mgr. to review the peakon score and create action plans within the tool

Meet production operational standards by implementing production, productivity and quality standards

Work with the site leadership to assist in resolving problems and identifying process improvements

Meet production financial standards by controlling and minimizing production expenses

Monitor production performance and ensure all daily shift production reports are completed on time

Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations

Conduct periodic one on one meetings with associates to review performance and provide feedback / coaching. These meetings need to be held at a minimum of once a month

Performs other duties as assigned

What are the requirements needed for this position?

High School Diploma or GED

Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing / repair environment

Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)

Prior experience in a warehouse, shipping, receiving or related environment required

Ability to identify potential process and workflow improvements

Demonstrated experience with direct supervision and coaching of others

Must have strong verbal and written communication skills

Able to successfully interface with all levels of Company personnel as well as external personnel

High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors

Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution

Driven, goal-oriented, never confuses effort with results

Ability to multitask in a fast paced, dynamic assembly and logistics environment

May be required to work across multiple shifts

What other skills / experience would be helpful to have?

Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment

Understanding of Lean and Six Sigma methodologies

Pay Range

$54,900.00 - $92,000.00

Expected Application Deadline

11 / 10 / 2025

Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.

What's the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best / Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances.

Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

recblid qpubhv2a2cvuqgeg6mtbxy7wdjen6w