Business Analyst

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.

Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!

The Team

Upstarts Lending Partnerships team is responsible for building and supporting successful relationships with our bank and credit union partners. The team plays a key role in helping partners onboard to Upstarts platform optimize performance and adapt to an evolving lending landscape. As our network of partners continues to grow the team is focused on scaling operations enabling partner success and driving impact across the organization.

As a Business Analyst on the Lending Partnerships team at Upstart you will support data-driven operations and reporting for our partners. Youll work closely with internal teams and external clients to ensure smooth delivery of insights operational support and new initiatives. This role is ideal for someone who is curious collaborative and comfortable navigating ambiguity.

How youll make an impact

• Respond to partner questions and requests with speed and professionalism ensuring a high-quality client experience.
• Support monthly delivery of reports with accuracy and consistency helping clients understand performance.
• Communicate assignment results clearly and effectively to both technical and non-technical audiences.
• Manage access requests and permissions across systems ensuring secure and appropriate data visibility.
• Analyze and document current business processes identify inefficiencies and propose enhancements.
• Collaborate with cross-functional teams to support strategic projects and emerging business needs.
• Adapt quickly to shifting priorities and ad hoc requests contributing to a dynamic and fast-moving team.

Minimum Qualifications

Preferred Qualifications

At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).

United States Remote - Anticipated Base Salary Range

$78600 $108800 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.

If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email

Experience : IC

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Full Time

Experience : years

Vacancy : 1