New Era Technology is hiring : Social Media Content Producer in Cincinnati

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Summary We are seeking a creative, curious and resourceful Social Media Content Producer to join a national retail marketing team. This individual will be responsible for monitoring cultural and social media trends, capturing and creating timely content with a mobile device, and ensuring a collection of household-name brands stays relevant and engaging across all platforms. You’ll work closely with the social team to tell compelling stories that resonate with a diverse customer base.

This is a Hybrid position. Candidates will be expected to be onsite 4 days a week M-Th.

Responsibilities Trend Monitoring & Ideation Track viral social media trends, memes and pop‑culture moments to identify early opportunities to join conversations in an authentic way.

Brainstorm content ideas that align with brand’s tone of voice and social strategy while tapping into current events and emerging formats.

Content Creation & Production Capture video and photo assets with a mobile device in-store or on location.

Write engaging copy, captions and scripts that reflect our brand’s voice and tone across platforms (TikTok, Meta, YouTube, Pinterest etc.).

Produce short-form videos, GIFs or static visuals using basic editing tools or apps to bring ideas to life quickly.

Get in front of the camera to bring personality and show product use in videos or static images.

Collaborate with the social media manager to schedule posts that maximize engagement using Sprout Social.

Creativity & Collaboration Work with peers on the social media team to generate exciting, spontaneous and relevant content.

Ensure all content adheres to brand guidelines, legal requirements and any platform‑specific rules.

Participate in brainstorms and campaign planning sessions, contributing fresh perspectives and ideas.

Skills and Qualifications 4+ years of experience in social media content creation, journalism, marketing or a related field.

Strong understanding of major social platforms (TikTok, Pinterest, Meta / Facebook / Instagram, YouTube) and the nuances of each channel’s audience, content formats and best practices.

Proven ability to spot trends quickly and translate them into creative concepts.

Solid copywriting skills with an eye for storytelling and tone.

Comfortable filming and photographing with a smartphone and editing with basic tools (e.g., CapCut, InShot, VN, Adobe Creative Suite, Instagram Edits etc.).

Confident appearing in video or static images to support brand storytelling & build engagement.

Willing to navigate on-site locations, work on “live” sets and coordinate content capture with store staff.

Highly organized, self‑starter who can juggle multiple projects, meet deadlines and thrive in a fast‑paced environment.

Exceptional communication skills, written and verbal.

Ability to work occasional nights and weekends to capture timely content when trends demand.

Knowledge of retail, food or consumer packaged goods marketing is a plus.

Knowledge of cooking is a plus.

Experience working in Sprout or an adjacent content publishing platform is a plus.

Occasional travel to sites in the area may be required to capture content.

If based in Cincinnati, OH, may be required to be on-site as many as 4 days per week.

This role will report into the head of social media.

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