Loan Servicing Project Specialist I

Loan Servicing Project Specialist I

Loan Operations

Spokane, Washington

Roseburg, Oregon

Tacoma, Washington

Liberty Lake, Washington

Irvine, California

Phoenix, Arizona

Description

About Us :

At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role :

The Loan Servicing Project Specialist serves as a subject matter expert with responsibility for planning, organizing, administering, and / or leading short-term initiatives of varying scope within a division(s) and / or department(s). The Loan Servicing Project Specialist may work on several projects concurrently.

Develops tactical plans to implement projects.

Manages resources to ensure that projects are implemented in the most cost-effective manner.

May negotiate agreements / contracts with outside vendors or entities and ensures commitments are met.

Communicates the purpose of the project to internal constituencies and / or external customers / community members.

Develops and implements measures to determine and monitor effectiveness of projects.

May provide training to others regarding features and benefits of projects. May be required to represent the company in the community.

Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

Takes personal initiative and is a positive example for others to emulate.

Embraces our vision to become "Business Bank of Choice"

May perform other duties as assigned.

About You :

Bachelor's Degree in business, a related field, or equivalent preferred

Less than 2 years of relevant business experience required

Strong relationship management and operational abilities, analytical and problem-solving skills, loan servicing, and project management skills.

Knowledge of products and services in project area.

Proven track record of success and skills in project area.

Knowledge of policies, procedures, practices and documentation in project area.

Proven ability to gain cooperation of others, conducting presentations of technical information concerning specific projects / schedules.

Excellent written and verbal communication and presentation skills.

Ability to work effectively with individuals and groups across the company to manage customer relationships.

Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.

Ability to train and present to small and large audiences or has the interest in learning to train and present.

Job Location(s) : Ability to work fully onsite at posted location(s).

Spokane, WA, Liberty Lake, WA, Tacoma, WA, Phoenix, AZ, Irvine, CA, Roseburg, OR

Our Benefits :

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $22.70 - $37.84 / hr., and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity :

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email : [email protected] .

To Staffing and Recruiting Agencies :

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.