MEDICAL ASSISTANT - Float

South Bend Orthopaedics is searching for a full-time certified or registered Medical Assistant.

Job Summary

Medical Assistants (MAs) contribute to the positive image of South Bend Orthopaedics (SBO). MAs are responsible for assisting physicians in general orthopedics, spine, hand, podiatry, pain management, and rehabilitation specialties. They provide outstanding, professional customer service and maintain courtesy in all interactions with patients and team members. Their duties include but not limited to rooming patients, taking vitals, documenting patient information, assisting with in-office procedures, preparing exam rooms, and providing general clinical support to providers.

Essential Functions

• Supports daily efficiency by assisting physicians in staying on schedule.
• Collaborate with POD teammates to ensure smooth clinic operations and excellent patient care.
• Support POD Team by creating an efficient and cohesive team.
• Assist patients with mobility, dressing, collecting specimens, and preparation for exams or surgeries.
• Collect patient history, performs screenings, assists physicians and physician assistants with procedures, and follows internal protocols.
• Prepare and draw injections.
• Prepare patient charts and provide instructions to patients and their families.
• Send and receive medical records; obtain lab / x-ray reports, hospital notes, referral information, and other relevant documentation.
• Complete forms and requisitions as required.
• Manage and update electronic medical records (EMR) accurately.
• Set up instruments and equipment according to departmental protocols.
• Clean and sterilize exam / procedure rooms, instruments, and equipment between patient visits.
• Follow HIPAA guidelines for the maintenance and privacy of medical records.
• Order, store, and restock medical supplies and exam rooms.
• Respect and promote patient rights and responds appropriately to emergency codes.
• Maintain a collaborative and team-oriented attitude.
• Participate in care team meetings to discuss patient care and clinic improvements.
• Perform other duties as assigned.

Physical and Mental Demands

Working Conditions

Skills and Abilities

Standard Qualifications

This description is intended to provide guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may evolve as needs change.

The job holder must demonstrate current competencies applicable to the job position.

Ascendant Orthopedic Alliance, LLC dba South Bend Orthopedics (SBO) has the right to revise this job description at any time.

This job description is not a contract of employment and does not alter the employee's at-will employment status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.