Administrative Support Position
Provides administrative support to one or more City departments. Answers phone calls, schedules appointments and prepares reports.
Essential Duties and Responsibilities
- Assists patrons and service providers with general customer service, responding to a variety of questions and requests.
- Performs various routine and defined clerical tasks. Prepares, files, and maintains physical or electronic records and documents in required formats; compiles and verifies information using standard procedures; conducts data entry; and assists with general office tasks such as copying, mailing, and ordering supplies.
- Prepares, maintains, processes, and distributes reports and records.
- Coordinates and schedules meetings.
- Performs related work as required.
Competencies for Successful Performance of Job Duties
Knowledge of :
Modern office procedures and methods including computers and applicable software, such as Microsoft Office, AS400, Canva.English grammar, spelling, and punctuationRelevant policies and proceduresBasic arithmeticSkills and Abilities :
Customer service delivery.Planning, organization, and time management.Performing a variety of duties, often changing from one task to another of a different nature.Problem solving and demonstrating sound judgement.Maintaining a positive attitude and displaying professionalism.Effective communication, both orally and in writing.Establishing and maintaining effective working relationships.Meeting schedules and deadlines of the work.Maintaining the confidentiality of information and professional boundaries.Work Environment / Conditions and Physical Demands
Physical Effort Requirements Position will have the following exposures :
Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.Occasional exposure to unpleasant environmental conditions and / or hazards. Occasional outside work.Frequent exposure to unpleasant environmental conditions and / or hazards. Majority of work performed outside or with exposure to risk.Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and / or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.Work Environment Locations Position will require the employee to work in the following types of work environments Never :
Construction siteConfined spaceOther : ______Seldom
Street environment (near moving traffic)Sometimes
Outdoor environmentVehiclesWarehouse environmentOften
Office or similar indoor environmentExposures Position will require the employee to be exposed to the following environmental elements Never :
Extreme cold (below 32 degrees)Extreme heat (above 100 degrees)Communicable diseasesMoving mechanical partsFumes or airborne particlesToxic or caustic chemicals or substancesLoud noises (85+ decibels such as heavy trucks, jack hammers, construction)Seldom
Individuals with known violent backgroundsSometimes
Individuals who are hostile or irateTravel Position will require the employee to travel Never :
Regional travelNational travelInternational travelSometimes :
Local travelMinimum Qualifications
Required Education and Experience
High School diploma or G.E.D. equivalencyAt least six (6) months of general work experienceValid Licenses and Certifications
Valid Texas Driver's License. If applicant holds an out-of-state license, a State of Texas Driver's License must be obtained 6 months from employment.As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment. Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment. Effective January 7, 2008, all persons in safety-sensitive functions / positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and / or test if applicable. City of Laredo is an Equal Opportunity / Affirmative Action / Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.