Quality Manager

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The Quality Manager at Total Security Solutions (TSS) is responsible for overseeing all aspects of the company's quality management system, ensuring that products, services, and processes meet regulatory standards, customer requirements, and internal policies. This role drives continuous improvement initiatives, manages audits, and fosters a culture of quality across the organization.

Primary Responsibilities :

• Develop, maintain, and integrate a ISO 9000 compliant quality management system across multiple facilities.
• Develop and implement common quality standards, quality tools and practices across the organization with focus on "best practices".
• Lead culture changes from a reactive focus to a prevention, continuous improvement focus.
• Evaluate production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
• Communicate the status of quality and operations to executive leadership.
• Responsible for planning, developing, and directing quality assurance policies, programs, and initiatives.
• Directs process and product testing to ensure materials, parts, and products comply with established quality standards.
• Implement processes and systems based on extensive knowledge of industry standards for product quality.
• Own product lifecycle management, including product issue tracking, root cause analysis, and solution implementation.
• Establish and maintain product documentation, drawings, and testing protocols.
• Serve as the technical point person for key internal and C-suite stakeholders to support cross-functional execution.

Competencies :

Required Qualifications :

Physical Requirements :

Work Environment :

This job takes place in a professional office environment and routinely uses standard office equipment. Office employees are required to wear safety glasses and safety shoes in production areas.

Ability to travel to visit vendors, customers, and other TSS locations as needed

Total Security Solutions is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusion.

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