Office Assistant-Tellus on Carson Apts., Torrance, CA- onsite

Job Description

Job Description

Position Summary

The Office Assistant will provide essential administrative and leasing support during the lease-up and ongoing operation of Tellus on Carson , a 230-unit unit affordable housing community.

During the lease-up phase, the Office Assistant will focus primarily on assisting with applicant intake, organizing files, and supporting the compliance process to meet CTCAC and other program requirements. Once the lease-up is complete, the Office Assistant will assist the Resident Manager and Assistant Manager with general office administration, resident communication, and ongoing operational support.

Primary Responsibilities – Lease-Up Phase : Assist with applicant intake, including scheduling appointments and collecting required documentation. Prepare and organize applicant files for review and submission. Support the compliance process by ensuring all required CTCAC documentation is collected, scanned, and properly filed. Respond to applicant inquiries via phone, email, and in person, providing updates on application status. Maintain accurate tracking logs and update leasing reports as directed. Assist the management team with preparing notices, correspondence, and other administrative tasks related to lease-up.

Primary Responsibilities – Operations : Serve as the first point of contact for residents, applicants, vendors, and visitors, providing professional and courteous assistance. Answer and route phone calls, respond to emails, and handle general office correspondence. Maintain organized office files, resident records, and administrative documents. Assist with processing work orders, scheduling maintenance, and following up on service requests. Support management staff with preparing notices, reports, and resident communications. Help coordinate resident events, postings, and community announcements. Monitor office supplies and place orders as needed to maintain an efficient work environment. Provide general administrative support to the Resident Manager and Assistant Manager as assigned.

Reports to : Property Manager

What we Offer :

• $25 to $27 per hour, commensurate on experience.
• Medical, Dental, Vision.
• Paid Time Off and Holiday Pay.
• 401K with match
• 40 hours; Schedule : Monday to Friday 8-5pm

About the role :

The Office Assistant is responsible for assisting the Property Staff with inter-office operations within the apartment community or development for owners or property management firm by performing the following duties personally. Other duties may be assigned.

What you’ll do :

Abilities :

Preferred Experience / Qualifications :

experience or a combination of accounting skills / education with customer service experience is preferred.

About Us :

Join a Team That Makes a Difference – WSH Management

For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we’re still growing.

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH Management is an Equal Opportunity Employer (EOE) M / F / D / V / SO

How to apply : If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad.