WW Sales BPR Program Manager, Content Platforms

WW Sales BPR Program Manager, Content Platforms

Cupertino, California, United States

Sales and Business Development

Summary

Posted : Sep 25, 2025

Weekly Hours : 40

Role Number : 200622737-0836

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Are you a strategic thinker who excels at tactical execution? Do you love to solve problems and have an uncanny knack for analytics? As part of our Worldwide Sales Business Process Re-engineering (BPR) group, you and your team will be responsible for implementing strategies, programs, tools, and processes that enable the business to drive sales, improve customer experience, and innovate the way we lead and support one of the largest channel operations in the world.

These solutions are typically new technical capabilities and / or the transformation of business processes to support continuously evolving sales motions, expanding Geo coverage and routes-to-market, and growing complexity of sales plays. As a WW Sales BPR Program Manager focused on Content Platforms, you will deliver key initiatives that support a broad, cohesive sales solution strategy.

Description

As a WW Sales BPR Program Manager, you will be responsible for working with the Consumer and Enterprise function to define and implement a growing project portfolio to support the team, partners, and customers. In this position, you will manage multiple projects / programs simultaneously, lead cross functional teams through all aspects of the project from ideation through solution validation, and be responsible for the overall demand intake and due diligence process.

In this role, you will :

Provide functional subject matter expertise and technical leadership around business systems, processes, and content lifecycle management, including global translations, localization, and regionalization strategies to enable scale across multiple geographies.

Partner with cross-functional teams to build platform services and capabilities that support multiple consumer and channel programs in parallel.

Help define and guide solution architecture decisions, ensuring CMS, DAM, PIM, and commerce platforms integrate seamlessly to meet evolving business and customer needs.

Lead and implement change management initiatives, influence decisions through collaboration, leadership and a customer-focused approach.

Engage with leadership, business partners, and engineering teams to develop a project timeline, key achievements, and a communication plan.

Develop and maintain key project governance documentation to ensure an appropriate amount of structure is applied to enable project success.

Gather, synthesize, and document business requirements, process flows, and design specifications to enable internal and external technical development.

Facilitate project-related test plan development, cutover, knowledge transfer, and post-mortem activities.

Assess gaps between current systems / processes and business needs and develop multi-year roadmaps to address gaps.

Provide timely, relevant communication and elevate critical risks to project, management and senior-executive teams.

Engage globally to gain perspective in projects, understands differences in regional processes that are impacted by their project(s), and develops relationships to align on expectations for solutions being developed.

Negotiate with cross-functional teams and business partners to remove barriers and get results, without compromising the overall quality of end deliverables.

Ensure that we achieve the benefits we set out to deliver at the start of the project. This includes setting success criteria for your initiatives that are clearly measurable and achievable through the scope of deliverables, then ongoing tracking against these success criteria.

Minimum Qualifications

Typically requires a minimum of 8+ years of related experience

Background in a business analyst, project / program management, and / or similar role focused on leading complex, cross-functional business transformation projects

Deep expertise in SDLC project management and analysis (e.g., scoping / timeline management, documenting use cases, process flows / swim lane diagrams, requirements, user acceptance testing, change management, etc.)

Good understanding of enterprise Digital Asset Management (DAM) and Content Management Systems (CMS), such as Adobe Experience Manager, Product Information Management (PIM), Content Syndication Platforms, or SaaS platforms such as Stibo STEP.

Proficiency in solution and system architecture concepts, with the ability to translate business needs into scalable, integrated technical designs across CMS, DAM, PIM, and commerce ecosystems.

Proven ability to define product and platform strategy, influence leadership alignment, and own multi-year technology and business process roadmaps.

Ability to effectively plan, organize, and lead simultaneous projects with competing priorities, strategies, and timescales

Outstanding communication skills with the ability to simplify complex ideas and tailor to technical and non-technical audiences

Experience creating polished executive presentations and “storytelling through data” to motivate and inspire others

Strong collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners

Bachelor’s degree or equivalent experience

Preferred Qualifications

Experience in sales operations, partner management, and / or sales enablement is a plus

Project Management Professional (PMP) certification is highly preferred

Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities and tasks

Ability to understand and explain complex business processes, systems, and tools with a specific focus on upstream / downstream impact and the relationship between multiple functions and / or tools

Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions

Proven analytical skills with the ability to investigate data, business, or systems problems to expose root causes and identify solution options

Forward-thinking approach and tenacity to anticipate risks / opportunities and proactively drive towards the desired outcome

Expert organizational skills and attention to detail

Master's Degree is a plus

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,000 and $214,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https : / / www.apple.com / careers / us / benefits.html)

Note : Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https : / / www.apple.com / jobs / pdf / EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.