Talent.com
Audio-Visual (AV) Technical Support Specialist Job at Lincoln National in Fort W

Audio-Visual (AV) Technical Support Specialist Job at Lincoln National in Fort W

MediabistroFort Wayne, IN, United States
3 days ago
Job type
  • Full-time
Job description

Overview

Alternate Locations : Fort Wayne, IN (Indiana)

Work Arrangement : Hybrid Preferred — 3 days a week in a Lincoln office

Relocation assistance : not available for this opportunity.

Requisition # : 75019

The Role at a Glance : We are seeking an Audio-Visual (AV) Technical Support Specialist to join our team. This individual will possess strong troubleshooting skills across AV systems, including conference room collaboration tools, and demonstrate proficiency with device management platforms, Microsoft Windows PCs, Apple devices, and software collaboration tools. In this role, you will work directly with business leaders and Senior Management Committee (SMC) members to provide high-level technical support. Success in this position requires excellent customer service skills, the ability to work collaboratively, sound decision-making under pressure, and effective escalation and delegation when necessary. You will also support executive administrators with the utmost professionalism and discretion.

What you’ll be doing

  • Serve as the primary AV technical support specialist for meetings and events hosted by business leaders and senior management based in the Fort Wayne location.
  • Troubleshoot and resolve technical issues related to conference room AV systems. This includes opening service tickets with AV vendors and coordinating repairs and system testing.
  • Lead the planning, direction, and execution of AV event setups, including room configuration for onsite and offsite meetings.
  • Prepare and test AV systems, computers, and multimedia content in advance of executive events.
  • Provide training and support to presenters on the proper use of microphones, cameras, and content-sharing tools.
  • Monitor and manage AV systems during live events to ensure seamless execution for business and executive leadership.
  • Travel to offsite locations as needed to support key leadership events such as CEO Town Halls, SMC gatherings, and business leadership meetings.
  • Conduct bi-weekly testing of platforms and conference room systems to ensure operational readiness. Submit and track service tickets with vendors for timely resolution of issues.
  • Support the delivery of webcast events using platforms such as VBrick and Zoom.
  • Develop and maintain AV operational documentation, including procedures for production, disaster recovery, and system availability. Design and implement automation solutions for AV asset management and system optimization.

What we’re looking for

  • 3–5+ years of experience in IT incident / problem management (required).
  • Bachelor’s degree in Computer Science or related field, or equivalent professional experience.
  • Proven experience providing technical AV support within an enterprise IT environment, specifically for senior executives and business leaders.
  • Strong technical troubleshooting capabilities in AV systems and collaboration tools, including device management technologies (e.g., Cisco Collaboration Systems, Microsoft Teams Devices) and software platforms (e.g., Microsoft Teams, Cisco WebEx, Zoom Events, VBrick).
  • Basic networking troubleshooting skills.
  • Demonstrated ability to communicate effectively with senior leadership while delivering high-quality technical support.
  • Exceptional customer service orientation; proactive, decisive, thorough, and able to manage responsibilities with precision.
  • Understanding of enterprise IT environments and the complexities of supporting distributed users and systems. Proven ability to identify and implement process improvements.
  • Application Deadline

    Applications for this position will be accepted through October 31, 2025, subject to earlier closure due to applicant volume.

    What’s it like to work here?

    At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

    What’s in it for you

  • Clearly defined career tracks and job levels, along with associated behaviors for Lincoln’s core values and leadership attributes
  • Leadership development and virtual training opportunities
  • PTO / parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity / technology tools and training
  • Pay range for this position is $69,000 - $124,600, with anticipated pay for new hires between the minimum and midpoint of the range and may vary above or below the listed range as permitted by law. Pay is based on non-discriminatory factors including experience, education, location, and qualifications. The base pay is one component of Lincoln’s total rewards package and the role may be eligible for the Annual Incentive Program. Other rewards may include long-term incentives and Lincoln’s standard benefits package.

    About the Company

    Lincoln Financial (NYSE : LNC) helps people plan for a secure future with products including annuities, life insurance, group protection, and retirement plan services. With a 120-year track record, millions of customers trust our solutions and service to help reach their goals. Lincoln is an equal opportunity employer and values an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Lincoln Financial participates in E-Verify. See the E-Verify notices.

    #J-18808-Ljbffr

    Create a job alert for this search

    Technical Support Specialist • Fort Wayne, IN, United States

    Related jobs
    • Promoted
    Work From Home

    Work From Home

    Remote JobsKeystone, IN
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 5 days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausTri-Lakes, IN, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    Lincoln Financial Group is hiring : Audio-Visual (AV) Technical Support Specialis

    Lincoln Financial Group is hiring : Audio-Visual (AV) Technical Support Specialis

    MediabistroFort Wayne, IN, United States
    Full-time
    Be Aware of Fraudulent Recruiting Activities.Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scam...Show moreLast updated: 3 days ago
    • Promoted
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUMVan Wert, OH, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 4 days ago
    • Promoted
    CT Technologist - FT, Evenings

    CT Technologist - FT, Evenings

    MetroHealthOhio City, OH, United States
    Full-time
    Location : METROHEALTH MEDICAL CENTER.Shift : 4-10's 1-1130p and every other Sunday.Up to $15,000 Sign On Bonus • • •.Gain excellent, well-rounded experience as a CT TECH for a LEVEL 1 Trauma Center! As...Show moreLast updated: 3 days ago
    • Promoted
    Insurance Benefits Specialist- 100% Remote

    Insurance Benefits Specialist- 100% Remote

    Global EliteFort Wayne, IN, US
    Remote
    Full-time
    Insurance Benefits Specialist- 100% Remote.Now is the best time to join full-time remote completely work from home.All benefits representatives start at an entry level and move up! Suggested schedu...Show moreLast updated: 30+ days ago
    • Promoted
    Interventional Specialty Tech-Cardiology Invasive Lab

    Interventional Specialty Tech-Cardiology Invasive Lab

    MetroHealthOhio City, OH, United States
    Full-time
    Variable Shifts and Days; On Call Requirement.Sign On Bonus • • • External applicants only.For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patien...Show moreLast updated: 3 days ago
    • Promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolVan Wert, OH, United States
    Full-time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Specialist

    Delivery Specialist

    O'Reilly AutomotiveCelina, OH, US
    Full-time
    The Delivery Specialist will maintain and operate store vehicles to deliver parts and / or products to professional customers in a safe and efficient manner. This position will also collect money on C...Show moreLast updated: 30+ days ago
    • Promoted
    X-Ray Technologist - Sign-On Bonus

    X-Ray Technologist - Sign-On Bonus

    Fast Pace HealthBluffton, IN, United States
    Full-time
    Posting Title : X-Ray Technologist Overview : .Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced X-Ray Technologi...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech

    Travel CT Tech

    Talented Medical SolutionsBluffton, IN, US
    Full-time
    Bluffton Regional Medical Center, IN.GH Bi-Weekly : 72 (96 Bi-Weekly not an option).Shift : Nights 11P-7A (Monday-Friday). Certifications required : Indiana License - Radiologic Technologist,...Show moreLast updated: 30+ days ago
    • Promoted
    Travel - CT Technologist

    Travel - CT Technologist

    Titan Medical GroupWarren, IN, United States
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...Show moreLast updated: 5 days ago
    • Promoted
    A / R Specialist

    A / R Specialist

    Paul Davis RestorationFort Wayne, IN, US
    Full-time
    Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career o...Show moreLast updated: 4 days ago
    • Promoted
    flex jobs

    flex jobs

    Amazon FlexAntwerp, OH
    Full-time +1
    Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...Show moreLast updated: 14 days ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausDecatur, IN, United States
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
    Audio-Visual (AV) Technical Support Specialist Job at Lincoln Financial in Fort

    Audio-Visual (AV) Technical Support Specialist Job at Lincoln Financial in Fort

    MediabistroFort Wayne, IN, United States
    Full-time
    Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina).Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office. We are seeking an Audio-Visual (AV) Technical Support Spe...Show moreLast updated: 30+ days ago
    • Promoted
    CT Technician / Radiology

    CT Technician / Radiology

    Talented Medical SolutionsBluffton, IN, US
    Full-time
    Jae Johnson at 813-270-2708 for more details.Text first, Then you will be called back.Must live 50 miles away from Bluffton, IN. Travel : CT Scan Tech / Radiology.Shift : Nights 11P-7A (Monday-Frid...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist - $2,484 per week

    Travel CT Technologist - $2,484 per week

    ADN HealthcareHuntington, IN, United States
    Permanent
    ADN Healthcare is seeking a travel CT Technologist for a travel job in Huntington, Indiana.Job Description & Requirements. ADN Healthcare has thousands of contract and direct hire positions availabl...Show moreLast updated: 30+ days ago