RN Nurse Care Coordinator (Bilingual - Spanish)

About the Organization

At the South Side Healthy Community Organization (SSHCO), we believe in transforming health and scaling new models of care to build a stronger, more vibrant, and empowered community. We are a key partner in a collaborative of 13 healthcare organizations on Chicago's South Side, all united by a single mission : to improve the health and well-being of our community.

If you are guided by our core values of Integrity, Collaboration, Communication, Accountability, and Respect, we invite you to join us. We are looking for individuals who want to be part of a movement that prioritizes community needs and ensures a healthier future for all.

SSHCO provides a comprehensive suite of benefits designed to promote a well-balanced lifestyle for our employees, including medical / dental / vision insurances, a 401(k) with company match, paid time off, and tuition benefits. These benefits are designed to be affordable and competitive, helping you with your well-being, financial security, and career advancement.

Req Number

CLI-25-00001

Category

Clinical

Position

RN Nurse Care Coordinator

Open Date

8 / 25 / 2025

Exempt / Non-Exempt

Non-Exempt

Pay Range

41.00 - 48.00 per hour

Full-Time / Part-Time

Full-Time

Work Modality

On-Site

Shift

Days

Description

Position Overview :

The RN Nurse Care Coordinator is a dynamic, highly collaborative, and patient-focused role that leverages clinical expertise to advocate for and manage the care of high-risk patients. This position is central to the SSHCO model of care, focusing on improving patient outcomes by coordinating services and providing personalized support.

Key Responsibilities :

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

• Identifies, tracks, and manages a designated caseload of high-risk patients.
• Conducts initial screenings and comprehensive risk assessments to develop, implement, and provide clinical oversight for individualized patient care plans. This includes setting mutual goals with the patient and family.
• Facilitates a team-based approach to care by collaborating with a multidisciplinary team (including physicians, specialists, LPNs, social workers, and other staff), as well as with patients, families, and community / state agencies.
• Acts as a patient advocate, proactively addressing patient and provider concerns and empowering patients with chronic diseases through individualized clinical health coaching to promote self-management.
• Ensures clear and comprehensive communication of care plans to all members of the care team, including physicians, the patient, and their family. Manages transition of care documents and ensures all treating clinicians have up-to-date access to patient information.
• Closely monitors patient adherence to care plans, tracks progress towards goals, addresses quality care gaps, triggers medical reviews as necessary, and contributes to broader quality improvement initiatives.
• Acts as a leader within the interdisciplinary team, delegating appropriate tasks to LPN Nurse Care Coordinators and Community Health Workers to maximize team efficiency.
• Manages special member populations and participates in various Care Coordination initiatives, pilots, and programs as needed.
• Adapts communication and care approaches to address individual patient needs, considering factors such as health literacy, cultural background, and physical limitations.
• Actively participates in and champions all patient safety initiatives relevant to the role.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities :

EOE Statement

SSHCO is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We provides equal employment opportunities to all employees and applicants without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Equal employment opportunity applies to all terms and conditions of employment. Our hiring and employment practices are based solely on job-related criteria and qualifications, and we strive to ensure that all employees and applicants are treated with respect, fairness, and without bias. We promote an environment where every team member can thrive, contribute their best, and reach their full potential.

If you require reasonable accommodation during the application process or throughout your employment, please contact us at hr@southsidehealthycommunity.org. We are dedicated to providing the necessary support to ensure equal access and opportunities for all individuals.

This position is currently accepting applications.