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Procurement + Production Operations Manager
Procurement + Production Operations ManagerCaraway Home • New York, NY, US
Procurement + Production Operations Manager

Procurement + Production Operations Manager

Caraway Home • New York, NY, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Opportunity :

This role is a key part of our Procurement & Production Operations team, reporting to the Senior Manager, Procurement & Production. You’ll manage the Kitchenware and Electrics categories, focusing on supplier performance, production execution, and cross-functional coordination. The role combines operational ownership with process improvement to support scalable growth across Caraway’s supply chain.

Who You Are :

You are an experienced procurement and supply chain professional with 5+ years in global procurement, vendor management, production operations, or category ownership—ideally within consumer electronics or kitchenware brands. You excel at supplier management, performance optimization, and translating analytics into production and cost optimization strategies. Highly organized and solutions-driven, you bring strong problem-solving and communication skills that foster alignment across cross-functional teams. Proactive, collaborative, and detail-oriented, you thrive in fast-paced environments that require cross-functional alignment and a balance of strategic thinking with executional oversight.

Responsibilities :

Production & Procurement Management

  • Draft, issue, and manage purchase orders with global vendors, ensuring all specifications, pricing, and timelines are accurate and up to date.
  • Monitor production schedules, proactively track progress, and resolve delays through direct coordination with suppliers.
  • Communicate production updates and potential risks to cross-functional partners across both new and existing product categories.
  • Oversee product sampling logistics—from factory sample requests to internal coordination, review management, and timing communication.

Inventory & Data Oversight

  • Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy.
  • Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors.
  • Category & Supplier Ownership

  • Serve as the primary procurement & production contact for designated categories (e.g., Kitchenware and Electrics), ensuring they scale with the same reliability and rigor as core categories.
  • Establish and strengthen supplier relationships by developing multi-tier (supplier and sub-supplier) visibility to increase capacity, reduce inefficiencies, and mitigate risks.
  • Support cost strategy and pricing discussions with suppliers to enhance competitiveness, stability, and long-term partnership value—translating data insights into actionable procurement decisions.
  • Partner with the compliance team to help suppliers navigate evolving trade regulations, documentation requirements, and quality standards across regions.
  • Manage and maintain supplier scorecards that evaluate On-Time-In-Full (OTIF), quality, lead time adherence, and responsiveness.
  • Collaborate cross-functionally to develop and implement standardized frameworks for supplier onboarding, qualification, and performance review to scale vendor accountability.
  • Operational Improvement

  • Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning.
  • Create and maintain SOPs for critical workflows to ensure consistency and scalability.
  • Knowledge, skills, and abilities :

  • 5+ years of experience in global procurement or production operations
  • Demonstrated ability to build and manage supplier networks globally, including coordinating across multiple subvendors and factories, and building redundancy into the supply base.
  • Deep experience managing specific product lines or categories, driving supplier performance, cost savings, and measurable financial outcomes.
  • Skilled at designing and implementing scorecards, KPIs, and reporting systems that create transparency and drive measurable performance improvements.
  • Familiarity with international trade processes and third-party quality control practices.
  • Proven ability to break down and present complex Procurement concepts, data, and workflows to team members in simple, digestible ways; expert communication with both internal and external partners
  • Experience managing and executing production operations with vendors in Southeast Asia. Flexibility to work across time zones to align with global operations.
  • Proficient in ERP and analytics tools to monitor OTIF, lead times, and cost drivers, collaborating with Planning and Finance teams to translate insights into operational decisions.
  • Ability to evaluate supplier capacity against demand forecasts and anticipate risks tied to production constraints or component availability, and recommend proactive mitigation strategies.
  • Strong communication and collaboration skills, partnering effectively with Planning, Finance, Logistics, and Product Development to deliver aligned outcomes and proactively address risks.
  • Bachelors in Finance, Merchandising, Supply Chain Management or similar field preferred
  • Ability to speak Mandarin a plus, but not required
  • The anticipated base salary range for this role ​is $90,000 - $110,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to : skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

    Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.

    Who are we :

    Caraway is a home goods brand on a mission to craft well-designed, non-toxic home goods that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of toxic chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - in every step of the process.

    Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more.

    We’ve amassed over 85,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN.

    Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply!

    Caraway Life :

    Caraway is an exciting, fully remote digitally native company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

    Team : You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

    Culture : At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world.

    Workplace : Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

    Benefits : We value you and your family. With this in mind, full-time eligible employees are provided :

  • Equity : We believe in our product and that the sky's the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it.
  • 401k : A 3% company match to help you plan for for your future
  • Benefits : Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA / HSA / Dependent Care FSA’s
  • Parental Leave : Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody
  • A Setup that works for you : From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked!
  • Elevate your Workspace : Annual reimbursements for you to elevate your workspace, from standing desks to desktop succulents, you got it!
  • Fully Remote : Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most.
  • Coworking Reimbursement : Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office.
  • Events + Swag : Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag!
  • Leveling Up with Caraway : In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to all full-time employees to support their professional development aspirations!
  • #AwayFromCaraway : We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days.
  • Wellness Reimbursement : Monthly reimbursements for you to stay well. From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them.
  • Employee Discount : We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too!
  • Home Upgrade(s) : Complimentary product as a new hire + continuous  to expand your Caraway Home collection.
  • Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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    Procurement Manager • New York, NY, US

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