Senior Manager, Security Operations
Location : Greensboro, North Carolina
Role Type : Permanent
WHO WE ARE
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
What You Will Do
JOB SUMMARY
ITG Brands LLC is the third-largest American nicotine manufacturing company in the United States, headquartered in Greensboro, NC, with locations in North America, Puerto Rico and Dominican Republic. ITGB is the US subsidiary of Imperial Brands plc (FTSE 30) - a fast moving consumer goods manufacturer, marketer, distributor, and seller of a wide range of tobacco products and increasing next generation products (NGPs). Reporting to the Global Head of Security Operations at Imperial Brands, and dotted line to the General Counsel (ITGB), this role will lead all activities across the region to establish and maintain effective security and business continuity protocols that safeguard the interests of ITGB, its people and stakeholders, and its reputation as a good corporate citizen.
Note : this position is Hybrid, Greensboro, NC Fixed Term - 12 months duration, Full Time - Benefits Eligible
What You Will Do
Risk Identification & Assessment Continuously identify, assess, prioritize security / continuity risks using a dynamic heat map, ensuring real-time visibility of material threats across ITGB operations. Conduct regular threat assessments / scenario analyses to evaluate emerging risks to people, facilities, operations. Provide risk-based assurance to ITGB Sr Leadership Team, recommending proportionate, pragmatic mitigation strategies
Operational Risk Mitigation Lead execution, tracking of risk remediation plans with clear timelines / accountability. Ensure consistent application of Group Asset Protection Programme (GAPP) standards to safeguard physical, information assets. Monitor regional threat landscape, issue timely risk advisories to business units
Incident Management & Response Design scenario-based drills (e.g., active shooter, natural disaster, cyberattack) aligned with regional threat profiles. Maintain regional incident response playbook. Act as regional escalation point during incidents, coordinating with global teams, local responders
Business Continuity & Resilience BCP Functional Leads and accountable for the full preparation, coordination, alignment of the ITGB Business Continuity programme. Ensure all have up-to-date, actionable business impact analyses, continuity plans, and crisis management plans. Facilitates cross-functional collaboration, conducting regular reviews and scenario-based exercises, aligning the BCP with enterprise risk management strategies. Coach BCP owners, coordinators. Ensure all functional BCPs are reviewed, tested, with lessons learned integrated into future planning
Stakeholder Engagement & Governance Build, maintain effective relationships with regional / global stakeholders. Provide governance oversight, reporting on security, continuity KPIs, audit findings, improvement actions. Champion culture of continuous improvement, embedding risk awareness, resilience into day-to-day operations. Ensure third-party partners meet minimum security, continuity standards through due diligence, ontract clauses
Qualifications
REQUIRED MINIMUM QUALIFICATIONS :
A minimum of 10 years' relevant experience
Experience working in a similar operational role within a manufacturing & supply chain environment
Ability to lead in an unpredictable, incident led environment
Appreciation of ITGB's Corporate Responsibilities
Flexibility, energy and a willingness to work on an international basis - some travel required (e.g. quarterly)
Excellent written and verbal communication skills
Proven leadership in a diverse multi-cultural environment
PREFERRED QUALIFICATIONS :
Professionally qualified in relevant discipline
Understanding of the global business and the functional interdependencies of other groups
Demonstrable investigative and project orientated management skills
Previous law enforcement / security agency / military experience
Work Environment and Physical Demand
Requires light physical effort. Occasionally lifts or moves light objects (up to 10 lbs.)
Walks, sits, or stands for extended periods.
Requires prolonged machine operation including vehicle, computer, and keyboard equipment.
Use of manual dexterity and fine motor skills.
This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
Operation Manager • Greensboro, NC, US