Member Service Advisor

Member Service Representative (Call Center - Credit Union)

Schedule : Five days / week, 8 hours / day. Two days off per week (one weekend day + one weekday). 100% Onsite Position, great attendance required to stay in good standing. Available shifts : 10am7pm (available) + 12pm9pm (available).

Training : 3-month training period, MondayFriday, 8 : 00am5 : 00pm (must be available for these hours). Pay : Starting at $18 to $20 / hour, based on experience.

What You'll Do : Provide excellent service to members in a fast-paced call center. Solve problems, answer questions, and process transactions. Be a friendly, confident voice for the Michigan First brand. Take loan applications and follow through on member needs.

What They're Looking For : Outgoing, personable individuals who love helping people. Previous customer service or retail experience. Call center or financial institution experience is a plus. Strong computer and multitasking skills. High school diploma / GED required.

Why Michigan First? Over 500 team members across 32 locations. Award-winning workplace culture. Competitive pay and benefits. 401(k) with 100% match up to 5%. Tuition reimbursement. Onsite state of the art fitness center, caf, and even a bowling alley.

Workplace Awards & Recognition : Crain's Cool Places to Work, Best Credit Unions to Work For, Detroit Free Press Top Workplaces, Best & Brightest Companies to Work For, NAFCU Credit Union of the Year.

If you're ready to build a rewarding career and make a positive impact, we'd love to hear from you! The pay range for this position is $33280.00 - $40560.00 / yr. Company benefits will be shared upon request. Please follow up directly on any questions.