Office Supervisor

Office Supervisor

Position Summary :

The Office Supervisor is a supervisory position, which under the direction of the Practice Administrator or assigned manager, is responsible for the daily operations of the Physician Practice Office.

Essential Functions and Responsibilities Includes the Following :

1. Adheres to WPH Performance Standards, Policies and Behaviors

2. Assists with supervising daily office operations and staff

3. Assists Manager / Administrator in developing and implementing short- and long-term work plans and

objectives for clerical functions.

4. Enforce guidelines and best practice workflows for prioritizing work activities, evaluating the effectiveness

and modifying workflow as necessary.

5. Ensures that office is staffed appropriately.

6. Assists in the, hiring, orientation, development, and evaluation of staff.

7. Establishes and maintains an efficient and responsive patient flow system.

8. Oversees and approves office supply inventory, and that offices are opened and closed according to

procedures.

9. Support patient experience initiatives as well as interact with patients or others on customer service

issues.

10.Initiates and ensures all staff participates as a member of the patient care team, participates in daily

huddles and attend regular scheduled practice team meetings.

11. Understands and adheres to the WPH Performance Standards, Policies & Behaviors

12. Ensures that all staff are trained and evaluated on their knowledge of and adherence to compliance

policies and procedures specific to their jobs

13. Performs all other related duties as assigned

Education & Experience Requirements

• High School Diploma is required.
• Bachelor's degree preferred, preferably with coursework in healthcare administration.

Minimum three years of administrative experience, including one year of management experience required, in healthcare preferred.

Basic Medical Terminology, Electronic Scheduling and Electronic Medical Record experience required

Core Competencies

Physical / Mental Demands / Requirements & Work Environment

and staff.

respond to situational needs of patients, staff and visitors.

base can also be found at each site and at the hospital switchboard.

Primary Population Served

All patient populations

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs

of White Plains Hospital.

PIe7b05bee2da5-30511-39128533