Clinical Assistant

Clinical / Medical Assistant Job Description

Remote Care Partners provides healthcare providers with a cloud-based platform for population management. The RCP software delivers crucial services that include remote patient monitoring, chronic care management, patient education / engagement, and telemedicine. The intuitive platform enables our virtual nursing coaches to provide comprehensive patient care between office visits. The RCP Clinical Assistant is responsible for assisting the nurse coach in reviewing normal vital signs, uploading patient documents, achieving discharge / referral paperwork, compiling and mailing letters, and contributing to the healthy virtual work environment. RCP Clinical Assistants work closely with both the RCP nursing team and the practice.

Requirements :

CA / MA with at least 3 years of experience

Office experience preferred

EMR / Computer skills required.

Duties and Responsibilities :

Attend daily huddle meetings with the nurse coach team

Review normal vital sign readings

Educate patients on the equipment they will be using

Perform patient and staff satisfaction surveys

Support culture of personalized patient care

Assist the nurse coach in obtaining needed records from outside facilities

Upload necessary documents in the patient's electronic medical record

Support patient engagement in the program

Mail out patient attrition outreach letters

Process device / hub returns from patients

Coordinate with support regarding equipment needs