911 Emergency Telecommunications Dispatcher
Town of BrooklineBoston, MA, US20 days ago
Job type
- Full-time
Job descriptionEmergency Response Coordination : Transmit requests for service to the appropriate location and deploy public safety personnel and equipment. Communication : Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts. Technical Proficiency : Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more. Knowledge : Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed. Monitoring : Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC / CJIS computer systems. Support : Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer. Education : High School Diploma or GED. Skills : Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills. Experience : Preferred but not required. Availability : Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime. Assessment : Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment. Background Check : Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.
Join Our Team as a 911 Dispatcher at Brookline's Public Safety Communications Center
Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel.
Why Join Us?
- Competitive Salary : Earn between $25.59 - $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days.
- Dynamic Work Environment : Be part of a team that handles multiple incidents simultaneously in a fast-paced environment.
- Community Impact : Make a real difference by coordinating police, fire, and ambulance activities during emergencies.
Key Responsibilities :
Qualifications :
How to Apply : If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter.
Application Deadline : October 3, 2025
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Emergency Dispatcher • Boston, MA, US
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