Marketplace Support Specialist

A company is looking for a Marketplace Support Specialist to troubleshoot and resolve client issues related to product management on e-commerce platforms.

Key Responsibilities

Manage client expectations and provide timely updates on requests

Implement dynamic solutions and provide technical troubleshooting assistance

Document work, update support tickets, and collaborate with internal teams

Required Qualifications

1+ years of hands-on experience with US Marketplaces (Amazon, eBay, Target, etc.)

Experience with Excel, HTML, or SQL

Bachelor's degree in Computer Science, Marketing, Information Systems, or a related field (or equivalent experience)

Ability to work 8 am - 5 pm CST or PST

Demonstrable ability to multi-task and meet deadlines