Talent.com
Front of House Manager

Front of House Manager

Chicago StaffingChicago, IL, US
3 days ago
Job type
  • Full-time
Job description

Front of House Manager

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

Success on our team starts with our culture :

  • We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.
  • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
  • Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
  • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.
  • We curate company and partner resources to bring our client's vision to life.
  • We bring an entrepreneurial approach to deliver results for our clients.
  • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don't have good people, it won't get you very far."

Job Summary

We are seeking an experienced and service-driven Front of House Manager to oversee multi-station caf operations at the University of Chicago Booth School of Business. Reporting to the Resident General Manager, this role is focused on elevating service standards, streamlining day-to-day operations, and fostering a warm, professional guest experience. This is a daytime role, offering a balanced schedule that supports both professional growth and quality of life.

Key Responsibilities

  • Lead, train, and develop front-of-house team members across multiple caf stations.
  • Ensure seamless guest service with a focus on speed, hospitality, and professionalism.
  • Manage daily operations including staffing, scheduling, inventory, and quality control.
  • Partner with culinary leadership to maintain consistency in menu execution and presentation.
  • Oversee point-of-sale systems and cash handling procedures.
  • Support caf-based catering and special events as needed.
  • Foster a positive, collaborative work culture that emphasizes service excellence.

    • Preferred Qualifications

  • 3+ years of experience in front-of-house management, ideally in a caf, food hall, or multi-station setting.
  • Strong leadership and communication skills with the ability to motivate and develop a team.
  • Proven ability to manage scheduling, inventory, and budgets.
  • Passion for hospitality with a hands-on management style.
  • Knowledge of food safety and compliance standards.
  • Proficiency in POS and basic computer systems.
  • College degree or hospitality certification preferred, but not required.

    • Wolfgang Puck Catering maintains a drug-free workplace. Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.

    Create a job alert for this search

    Front Of House Manager • Chicago, IL, US