Senior Data Analytics

About the Company

We're FreshDirect, we've offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

About the Role

We are seeking a Senior Data Analyst to join our team and play a critical role in turning customer and business data into actionable insights. This role is ideal for someone who thrives on solving complex business problems, building dashboards, and driving cross-functional growth initiatives through data. Your work will directly influence customer experience, marketing effectiveness, and overall business performance.

Responsibilities

• Partner with marketing, product, and operations teams to design and execute cross-functional growth and demand generation initiatives.
• Develop and maintain high-quality dashboards using Power BI, enabling teams to monitor KPIs and uncover strategic business opportunities.
• Leverage SQL to extract, transform, and analyze data from relational databases with a strong focus on data accuracy and integrity.
• Deliver clear, data-driven recommendations by combining analytics with effective storytelling using Power BI, Mixpanel, and Excel.
• Analyze large and complex datasets to uncover trends, patterns, and actionable opportunities that drive customer acquisition, engagement, and retention.
• Track and report on key business KPIs related to operational excellence, merchant and customer growth, and marketing performance, including high-level cost-benefit models.
• Contribute to the development of scalable data governance practices to ensure data consistency and quality across the organization.
• Stay up to date with the latest industry trends and best practices in data analytics, visualization, and growth strategies.

Qualifications

Preferred Skills

Pay range and compensation package

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity Statement

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.