Senior Technical Writer Job at Ververica GmbH in Town of Italy

Overview

Ververica is seeking a Senior Technical Writer with deep experience creating and editing technical content for software developers, architects, and operations teams. In this role, you will deliver clear, developer-focused documentation for Ververica products as well as Apache Flink architecture, design, deployment, ecosystem, and troubleshooting.

You are a specialist and developer educator who goes deep into execution within your domain, delivering precise, technically strong contributions that build trust through mastery and clarity. You write with empathy for developers and technical users, anticipating pain points and surfacing timely, actionable guidance. As a content developer, you enhance the developer experience through code examples, tutorials, and practical guides. You will collaborate closely with engineering, product, and customer-facing teams to ensure accuracy, clarity, and an optimal user experience, and may also contribute to Ververica Academy to help customers maximize the value of our products and services.

Responsibilities

• Research, write, and maintain high-quality documentation for developers, architects, and operators using Ververica products and Apache Flink.
• Produce content that improves the developer experience, including code samples, tutorials, troubleshooting guides, and conceptual overviews.
• Translate complex, distributed-systems concepts into clear, actionable guidance for technical audiences.
• Collaborate with engineering and product teams during the design and development process to capture accurate, timely information.
• Maintain consistent style, tone, and terminology across documentation, working with the Docs Lead to enforce standards.
• Anticipate user pain points and proactively create content that removes friction in onboarding, integration, and scaling.
• Review and edit content contributed by engineers, solutions architects, and community members to ensure clarity and accuracy.
• Engage with the developer community by gathering feedback, participating in forums, webinars, and events, and using these insights to improve documentation and educational resources.
• Support training and enablement efforts by contributing to Ververica Academy content when needed.

Requirements

Preferred Qualifications

Benefits

At Ververica, you'll be part of a dynamic and innovative team at the forefront of real-time data processing technology. We offer a creative and collaborative work environment where your ideas and contributions will shape the future of our brand and its presence in the industry. If you're passionate about streaming data, customer success and want to make a significant impact at a leading tech company, we'd love to hear from you.

#J-18808-Ljbffr