Housekeeping Coordinator

Housekeeping Coordinator

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Housekeeping team as a Housekeeping Coordinator. Team members in this role assign rooms to the Self-Inspectors / Public Area Attendants and support the overall day-to-day efficiency of the Housekeeping Operation. The Coordinator is responsible for answering all internal and external Housekeeping telephone / e-mail / radio requests. Monitors all HotSOS requests and communicates with multiple departments to ensure completion of all guest / internal requests.

What you will do :

• Record every telephone / radio call in a log book / database. Handle all guest requests for the Laundry / Valet Department.
• Utilize all systems that relate to Housekeeping on a daily basis : Opera, Word, Golden, Excel, HotSOS, REX, and Outlook.
• Assign room assignment boards (Self Inspector Attendants) in REX or Opera.
• Organize the Housekeeping office ensuring files are updated.
• Prepare the room discrepancy report, record any issues in guest experience and rooms and inform the Housekeeping management and Engineering teams to ensure issues are resolved.

What you bring :

What we offer :

Schedule and hours :

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf