Talent.com
Patient Services Specialist 3

Patient Services Specialist 3

Baylor University Medical CenterDallas, TX, US
22 days ago
Job type
  • Full-time
Job description

BSW Health Greater Dallas Ortho Pool

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are :

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Eligibility on day 1 for all benefits
  • Dollar-for-dollar 401(k) match, up to 5%
  • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
  • Immediate access to time off benefits

    • At Baylor Scott & White Health, your well-being is our top priority.

    The Patient Services Specialist 3 offers advanced administrative support in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations. It assists the supervisor in training staff and serves as a backup supervisor when needed.

    Essential Functions of the Role :

  • Assists in the hiring process and serves as a peer interviewer.
  • Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
  • Serves as a professional in handling more complex tasks and responding to escalated issues.
  • Participates in process improvements initiatives. Facilitates or guides team meetings. Attends huddles, tracks metrics and maintains huddle boards.
  • Mentors and trains staff in processes and procedures.
  • Provides training on applications, website and other resource access.
  • Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
  • Serves as backup to the supervisor when absent, as required. Assists the supervisor in managing schedules, assigning tasks, and following up on work results.
  • Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
  • Performs quality assurance audits.
  • Orders supplies as requested.

    • Key Success Factors :

  • Excellent listening, interpersonal, and communication skills, both oral and written. Professional, pleasant, and respectful telephone etiquette. Ability to adapt communication style for different audiences.
  • Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
  • Knowledge of patient registration procedures and documentation.
  • Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
  • Skilled in the use of personal computers and related software applications.
  • Skilled in preparing and maintaining patient records.
  • Ability to examine unpaid third-party claims and delinquent accounts to establish appropriate follow-up actions to ensure payment.
  • Ability to mentor and train staff.

    • We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

    Qualifications :

  • EDUCATION - H.S. Diploma / GED Equivalent
  • EXPERIENCE - 2 Years of Experience
    • Create a job alert for this search

    Patient Service Specialist • Dallas, TX, US

    Related jobs
    • Promoted
    Patient Services Specialist - PRN

    Patient Services Specialist - PRN

    Baylor University Medical CenterIrving, TX, US
    Full-time
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-cen...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Specialist (FT Days - 7a-7p)

    Patient Access Specialist (FT Days - 7a-7p)

    Baylor Scott & White Emergency Hospital (Emerus)Rockwall, TX, US
    Full-time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist - FLOAT

    Patient Services Specialist - FLOAT

    Baylor University Medical CenterColleyville, TX, US
    Full-time
    Patient Services Specialist 1 Float.The Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician's office, clinic, or other area.This role assists pat...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist

    Patient Services Specialist

    Baylor University Medical CenterSouthlake, TX, US
    Full-time
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, pati...Show moreLast updated: 2 days ago
    • Promoted
    Patient Access Specialist (FT Days - 7a-7p)

    Patient Access Specialist (FT Days - 7a-7p)

    EmerusRockwall, TX, US
    Full-time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Access Specialist

    Patient Access Specialist

    EmerusPlano, TX, US
    Full-time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...Show moreLast updated: 4 hours ago
    • Promoted
    Patient Care Tech HUC Nights

    Patient Care Tech HUC Nights

    Baylor Scott & White HealthGrapevine, TX, US
    Full-time
    Baylor Scott & White Medical Center - Grapevine.Full time nights, three 12-hour shifts per week with rotating weekends.Here at Baylor Scott & White Health we promote the well-being of all i...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Specialist - Medical Front Office

    Patient Service Specialist - Medical Front Office

    Select Medical HoldingsMansfield, TX, US
    Full-time
    Patient Service Specialist (Pss) Float.Baylor Scott & White Institute for Rehabilitation.Hours : vary between Monday - Friday 7am - 7pm. Travel required to multiple locations.Compensation depends upo...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist

    Patient Services Specialist

    ProKatchers LLCDallas, TX, United States
    Temporary
    Months Contract (with possible extension).Knowledge of patient registration procedures and documentation.Knowledge of medical insurance claims procedures and documentation.Patient service and healt...Show moreLast updated: 2 days ago
    • Promoted
    Patient Services Specialist - Float

    Patient Services Specialist - Float

    Baylor University Medical CenterIrving, TX, US
    Full-time
    Patient Services Specialist 1 Float.The Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician's office, clinic, or other area.This role assists pat...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist - Mon-Fri 845a to 545p

    Patient Services Specialist - Mon-Fri 845a to 545p

    Baylor University Medical CenterPlano, TX, US
    Full-time
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic, or other area. This role assists patients to ensure high-quality, patient-cen...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist 2 - Evenings - Mon to Fri - 2p to 1030p

    Patient Services Specialist 2 - Evenings - Mon to Fri - 2p to 1030p

    Baylor University Medical CenterIrving, TX, US
    Full-time
    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area.This role ensures high-quality, patient-centered care. Duties include patient relations,...Show moreLast updated: 25 days ago
    • Promoted
    Patient Services Specialist 2 - GYN

    Patient Services Specialist 2 - GYN

    Baylor University Medical CenterFrisco, TX, US
    Full-time
    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area.This role ensures high-quality, patient-centered care. Duties include patient relations,...Show moreLast updated: 10 days ago
    • Promoted
    Sterile Processing Tech 2 Part-Time Weekends

    Sterile Processing Tech 2 Part-Time Weekends

    Baylor Scott & White HealthWaxahachie, TX, US
    Part-time
    Baylor, Scott & White Medical Center, Waxahachie, TX.Part-Time Weekends, 2 twelve-hour shifts.Here at Baylor Scott & White Health we promote the well-being of all individuals, familie...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist 2 - Part Time - Weekends - 8a to 8p

    Patient Services Specialist 2 - Part Time - Weekends - 8a to 8p

    Baylor University Medical CenterIrving, TX, US
    Part-time
    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area.This role ensures high-quality, patient-centered care. Duties include patient relations,...Show moreLast updated: 25 days ago
    • Promoted
    Cardiovascular Invasive Specialist FT Days

    Cardiovascular Invasive Specialist FT Days

    Baylor Scott & White HealthRockwall, TX, US
    Permanent
    Baylor Scott & White Medical Center – Lake Pointe Address : 6800 Scenic Drive, Rowlett, 75088.K Sign on Bonus for Cardiovascular Invasive Specialists (CVIS), Cath Lab Techs.Call...Show moreLast updated: 24 days ago
    • Promoted
    Patient Services Specialist 2

    Patient Services Specialist 2

    Baylor University Medical CenterFrisco, TX, US
    Full-time
    The Patient Services Specialist 2 provides administrative help in a physician's office, clinic, or other area.This role ensures high-quality, patient-centered care. Duties include patient relations,...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Specialist 2 - 1410 East Renner Rd, Suite 201, Richardson TX, 75082

    Patient Services Specialist 2 - 1410 East Renner Rd, Suite 201, Richardson TX, 75082

    Baylor University Medical CenterRichardson, TX, US
    Full-time
    The Patient Services Specialist provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care.Duties i...Show moreLast updated: 6 days ago