Adobe Customer Journey Analytics Lead

We Are :

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Over 700,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

You Are :

An analytics consultant at heart, with broad knowledge of the digital analytics space and a deep understanding Adobes offerings and solutions. Bringing your experience implementing Adobe Customer Journey Analytics (CJA solutions for clients, you know what it takes to transform cross-channel datasets into meaningful metrics and visualizations. Working closely with business stakeholders, youre the go-to person for crafting insightful reports and dashboards that address critical business questions. On top of your technical expertise, you excel at leading project teams in fast paced environments and collaborating effectively with clients and team members at all levels.

The Work :

Lead teams to design, build, and maintain large-scale analytics solutions.

Strategize and implement Customer Journey Analytics solutions together with client Business and Marketing teams, Architects, and Developers.

Provide hands-on configuration and development.

Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.

Design and build cross-channel reports in Customer Journey Analytics to derive meaningful and actionable insights from large datasets.

Ensure that Data Governance policies and best practices are implemented and enforced across all systems.

Build and maintain Data Views and Connections in CJA, work closely with AEP Data Engineers to ingest additional data sources.

Provide and evangelize best-in-class documentation and enablement.

Articulate complex ideas in a clear and concise manner, both verbally and in writing.

Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

What you Need :

A minimum of 3 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics and Customer Journey Analytics) along with Adobe Tags

A minimum of 2 years of hands-on experience working with Adobe Customer Journey Analytics.

Bachelors Degree or equivalent (12 years) work experience (If an, Associates Degree with 6 years of work experience).

Bonus Points If :

Certified in at least 1 Adobe Experience Could product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).

You are proficient in SQL, Python, or an equivalent coding language for data processing and analysis.

You have experience implementing Adobe Real-Time CDP or Adobe Target

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $218,800

Cleveland $68,300 to $175,000

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Maryland $73,800 to $189,000

Massachusetts $73,800 to $201,300

Minnesota $73,800 to $189,000

New York / New Jersey $68,300 to $218,800

Washington $78,500 to $201,300

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