Job Description
Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment!
Location : Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119
Schedule : Monday – Friday
Pay : $160,000 annually
Job Summary
The Retail EDI Transformation Program Manager plays a vital role in supporting the transformation of core retail systems that manage product, vendor, and customer data. This role supports the execution of enterprise-wide initiatives to modernize Master Data Management (MDM) and Electronic Data Interchange (EDI) capabilities, ensuring seamless data flow between merchandising, supply chain, eCommerce, and vendor partners.
This individual works closely with internal business units, IT, and external vendors to enable more accurate, consistent, and automated data across the retail ecosystem — improving time-to-market, inventory accuracy, and vendor collaboration.
Key Responsibilities :
- Transformation Program Support | Coordinate and support MDM and EDI workstreams focused on improving data accuracy, speed, and automation across merchandising, supply chain, and digital commerce.
- Retail Data Governance | Assist in implementing data governance policies for core retail data domains — including product hierarchy, item attributes, vendor onboarding, pricing, and promotions.
- Vendor Integration | Partner with buying, planning, and supply chain teams to streamline vendor onboarding and support seamless EDI integration for PO, invoice, ASN, and inventory feeds.
- Project & Milestone Management | Maintain transformation project timelines, task assignments, and key deliverables. Track dependencies and coordinate efforts across cross-functional teams and external solution partners.
- Testing & Quality Assurance | Organize and facilitate user acceptance testing (UAT) for MDM platforms and EDI transactions. Coordinate data validation and triage data quality issues with IT.
- Communication & Change Management | Drive regular status updates, communication plans, and training materials to support organizational readiness and adoption across stores, warehouses, and HQ teams.
- Technology & Tools | Support the deployment and enhancement of MDM and EDI solutions integrated with ERP, PIM, and OMS systems
Qualifications
Bachelor’s degree in Business, Supply Chain, Information Systems, or related field3–5 years of experience in retail operations, merchandising systems, or enterprise transformation projectsFamiliarity with retail data domains : SKU / item setup, vendor master, store data, and pricingExperience with EDI standards (e.g., 850, 810, 856) and vendor onboarding processesStrong project coordination, communication, and stakeholder management skillsProficiency in project tools (e.g., Smartsheet, Jira, Confluence) and data platformsPreferred Skills :
Retail systems experience (e.g., ERP, PIM, MDM platforms)PMP, Agile, or related project management certificationKnowledge of omnichannel retail operations and digital fulfillmentExperience working with third-party solution providers for MDM or EDIWhat Success Looks Like :
Accurate and timely item and vendor setup across channelsReduced manual processes and errors in product and transaction dataImproved vendor collaboration through reliable, automated EDI flowsStrong governance and cross-functional alignment on data ownershipAdditional Requirements
Frequent sittingLimited standing, walking, climbing, crouching, bending, pushing, or pullingLimited travel or overnightOccasional travel or overnightFrequent travel or overnight; including internationalNormal or corrected vision and hearingCan distinguish varying or specific colors, patterns, or materialsFluency in English is required for training, customer interactions, and ensuring compliance with company policies and proceduresTypically, indoorsTypically, in a consistent temperatureLift 0-25 lbs.Use of fine motor hand functionsAbout Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO / ADA / DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin / ancestry, age, gender identity, gender expression, military / veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.