Overview
Lead Property Damage Tech at ServiceMaster RRH. This hands-on role is a front-line leadership position focused on supporting customers after disaster strikes their homes and businesses. The Lead Tech / Project Manager inspects new projects, determines and communicates the planned course of action to the team, monitors progress, and adjusts actions to keep projects moving forward while maintaining required standards. If you are passionate about turning uncertainty into reassurance and anxiety into hope, we have the perfect opportunity for you.
Responsibilities
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator / coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Qualifications
Experience in leading, training, or managing others in prior roleRole model our customer service expectations with homeowners, adjusters, vendors etc.Valid Drivers' License and satisfactory driving recordSenior ity level : Mid-Senior levelEmployment type : OtherJob function : Engineering and Information TechnologyIndustries : Consumer ServicesPhysical Demands and Working Conditions
Incumbent must be prepared to move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.Must be able to wear respirator and safety gear when job conditions warrant.Benefits
Competitive benefits and wages that include : (franchisee to customize from examples)Paid Time Off, Medical / Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided, Be a Hero Everyday!Growing company with opportunities for advancement for those who desire itOpportunity for travelCompensation
$20.00 - $30.00 per hour
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