Digital Director

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Key Responsibilities

This job is responsible for supporting the development and delivery of the overall digital strategy for a portfolio of medium to large digital programs. Key responsibilities include identifying strategic and operational risks and opportunities, building partnerships across the enterprise to determine priorities and project direction, and making complex judgement calls and impactful decisions to deliver material business impact for critical digital capabilities. Job expectations include coaching, developing talent, directing the work of multiple associates, and supporting day‑to‑day delivery.

Responsibilities

Contributes to the development of digital strategies and process transformations to deliver industry leading solutions with impactful business results

Manages a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation

Promotes governance, risk management, and analytics best practices to drive roadmap and prioritization at the portfolio level

Supports a program or portfolio business case, funding, progress status, promotion, and advocacy across the bank

Crafts powerful narratives and storytelling to drive awareness and rally support amongst executives across the bank

Builds alliances, negotiates, and influences stakeholders across multiple levels and functions within the bank to drive outcomes

Demonstrates critical thinking and leverages findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities

Required Qualifications

10+ years of relevant experience

Process Design and Project Management experience with a track record for delivering quantifiable business results

Strong analytical skills with superior critical-thinking capabilities

Intellectually curious, comfortable challenging the status‑quo

Excellent project / program management skills with an ability to organize and simplify complex work activities

Takes initiative to identify, initiate and implement business improvement opportunities

Provides thought leadership, customer focus, and end‑to‑end business process expertise to deliver transformative results while balancing risk / reward trade‑off

Ability to manage multiple projects and priorities simultaneously, from concept ideation, through socialization, planning, development and deployment

Ability to operate effectively in a highly matrixed organization

Desired Qualifications

Knowledge of Digital and Technology processes

Knowledge of Agile / Lean implementation

Ability to leverage data to tell the story and build / deliver compelling executive communications, including ability to communicate insights, implications and actionable recommendations effectiveness to senior stakeholders

Possesses a client focused and global mindset; understands how processes fit in to the bigger picture

Skills

Business Acumen

Decision Making

Product Design and Development

Product Management

Program Management

Executive Presence

Oral Communications

Presentation Skills

Prioritization

Written Communications

Business Case Review

Negotiation

Strategic Thinking

Process Design

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency Details

US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NY - New York - 114 W 47th St - 114 W 47th St - Ust (NY8114)

Pay Range

Pay range $123,800.00 - $191,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and / or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Legal and Compliance Statements

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position : FDIC.

For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.

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