Regional Membership Director

Regional Membership Director

The Regional Membership Director leads membership growth, retention, and analysis across multiple clubs. This role supports site-based teams to achieve enrollment goals, strengthen the member experience, and ensure consistent execution of Common House membership strategies.

Key responsibilities include :

• Driving membership sales by leading and supporting site-level Membership Managers.
• Overseeing application, enrollment, and committee processes.
• Partnering with Brand & Communications on targeted campaigns and promotions.
• Implementing onboarding, engagement, and retention strategies.
• Collaborating with Finance on billing and delinquency resolution.
• Tracking and analyzing membership performance, trends, and attrition.
• Standardizing processes and overseeing membership communications and policy updates.
• Recruiting, training, and onboarding Membership Managers for new club openings.
• Supporting pre-opening membership strategy and execution.

Qualifications include :