Job Description
Job Description
Description : Job Summary :
The Quality Coordinator plays a critical role in supporting the execution and maintenance of the food safety and quality systems within the manufacturing facility. This position ensures that products meet internal standards and regulatory requirements by coordinating quality documentation, monitoring production practices, and facilitating corrective actions. The Quality Coordinator works cross-functionally with production, sanitation, and lab teams to ensure compliance with GMPs, HACCP, and GFSI standards (e.g., SQF).
Responsibilities of the Position :
- Assist in the implementation, maintenance, and continuous improvement of the Food Safety and Quality Management System (QMS)
- Monitor and audit daily production activities for compliance with quality and food safety programs (GMPs, CCPs, SOPs)
- Coordinate documentation and record-keeping for QA programs, including environmental monitoring program, sensory evaluation program, publish finished good COAs for external distribution; populate client ERP with quality batch record attributes as necessary
- Adjust, review and support records and inspections with Qwerks
- Support internal and external audits (e.g., SQF, FDA, customer) by preparing documentation and participating in audit activities
- Manage monthly internal inspection program and observations action register
- Investigate product quality issues, deviations, and non-conformances; assist in root cause analysis and corrective / preventive actions (CAPA)
- Track quality metrics and generate routine reports on non-conformances and on-hold non-controllable food and packaging components
- Escalate quality trends to Quality Supervisor and Manager
- Maintain inventory and submit PO requisitions for quality tools and supplies
- Assist in training team members on food safety and quality policies, procedures, and best practices
- Coordinate product inspections, sampling, verifications, and release activities alongside lab or QA technicians
- Communicate with clients, suppliers, and external labs as needed regarding product testing, COAs, and specifications
- Participate in continuous improvement projects related to quality and food safety performance
- Perform other duties as assigned by Management
Requirements :
Knowledge / Skills / Abilities :
Strong attention to detail and organizational skillsEffective written and verbal communication abilitiesAbility to work collaboratively across departmentsSolid time management and the ability to prioritize multiple tasksProblem-solving and decision-making capabilities under pressureCommitment to food safety, regulatory compliance, and continuous improvementProficiency with Microsoft Office (Excel, Word, Outlook)Working knowledge of GMPs, HACCP, and food safety / quality documentationFosters a self-starter approach, collaboration, curiosity, problem-solving, solutioning new challenges and working in a multi-functional team environmentEducation and Experience :
Associate’s or Bachelor’s degree in life or physical sciences, food science, or related field required1-3 years’ relevant industry experience in a quality or food safety role within regulated industry such as food or pharmaceutical required; 4+ years preferredExperience with quality data tracking systems or ERP platformsFamiliarity with regulatory requirements (e.g., FDA, USDA, FSMA)Experience in a GFSI-certified environment (e.g., SQF, BRC, FSSC 22000)Food Safety Responsibilities :
Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)Participate in company GMP walksEnforce company rules regarding food safety and monitoringWorking Conditions :
Split between office, production floor, and QA / lab areasThis position may require the employee to work weekends or shifts other than their own to meet the needs of the business.PPE required as per company policyOffice setting and warehouse environment with temperature range of 55 – 80 degreesPhysical Requirements :
Operate standard office equipmentReach with hands and armsLift up to 25 pounds