Customer Service Team Lead (Must Be Bilingual)

Customer Service Team Lead (Bilingual : Spanish / English)

Location : Denver, CO

Employment Type : Full-Time (Fully On-Site)

Position Overview

We are seeking a proactive and customer-focused Lead for the Slab Desk Will Call area to oversee daily operations and ensure exceptional service delivery. This role combines hands-on customer service with team leadership responsibilities, serving as both a front-line representative and a key escalation point for internal staff and customers.

Key Responsibilities

• Leadership & Oversight

Act as the lead over the Slab Desk Will Call team, ensuring quality, efficiency, and adherence to company standards.

Assist walk-in customers at the slab desk, answer incoming calls, and respond to inquiries via email and fax.

Perform data entry for tile orders using internal systems and Excel spreadsheets.

Required Qualifications

Preferred Qualifications

Skills & Competencies

Experience Level

Entry Level – Ideal for candidates with foundational leadership experience looking to grow in a dynamic, customer-facing role.

Pay and Benefits

The pay range for this position is $23.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Denver,CO.

Application Deadline

This position is anticipated to close on Nov 5, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.