Transportation Broker

Job Description

Job Description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

Inclusive company culture

Training and Development

Competitive Compensation

Unparalleled Benefits & Wellness (we mean really good)!

401k with a generous match

Career Growth Opportunities

Transfer Opportunities

Share in Company ownership

Employee Recognition program

We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let’s talk.

You will

Contact new customers

Freight Brokerage and booking loads

Be responsible for customer acquisitions

Develop and increase profitable volume with existing and newly acquired shippers

Build relationships with developing accounts

Use strong relationships to understand customer’s business, better qualifying them to identify and

solve the customer’s problems

Contact and build relationships with carriers

Increase capacity for specific projects and lanes

Gain up-to-date personal knowledge of market freight rates in order to determine a “fair” price to pay trucks and charge shippers

Offer rates established by Senior Transportation Brokers and management

Negotiate as market demands

Recommend solutions for customers to Senior Transportation Brokers and / or management

Increase the overall capacity for the office and company

Deliver exceptional customer service

Uphold the company standard following the company principles of Customer, Company, Office

Skills and Experience

College degree highly desired or equivalent experience

Self-motivated, enthusiastic team player who excels in a fast-paced environment

Minimum of 3 year's experience in Freight Brokerage / customer service

Excellent and effective communication skills

Strong customer service orientation and excellent work ethic

Ability to quickly process information and make decisions

Effective negotiation and problem-solving skills, and ability to handle conflict

Excellent time-management skills with the ability to multitask

Highly organized and detail-oriented

Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.