Commercial Lines Account Manager
ZipRecruiterPerry, GA, US1 day ago
Job type
- Full-time
Job descriptionClient Interaction : Engage warmly with clients via phone, email and in-person, addressing inquiries and offering resolutions. Account Management : Assist clients in managing their accounts, ensuring information accuracy, up-to-date records and timely response. Problem Resolution : Actively listen to client concerns and provide effective and timely solutions. Team Support : Collaborate with team members to ensure seamless operations by adhering to standard workflows, processes and real time documentation of client interactions. Communication : Articulate insurance policy provisions, premiums and requirements accurately, clearly and timely to clients. Customer Satisfaction : Ensure a positive customer experience by maintaining a courteous and professional demeanor. Education : Bachelor's degree, preferably in business, or insurance industry experience equivalent is required. Experience : A minimum of 1 year of customer service or sales experience, preferably within the insurance or financial services industry. Communication Skills : Excellent verbal and written communication skills to effectively interact with clients. Problem-Solving : Strong problem-solving abilities and de-escalation skills to manage customer concerns. Customer Focus : Dedicated to providing top-notch customer service with a positive attitude. Attention to Detail : Keen attention to detail to ensure accuracy in data entry and client information management. Technical Skills : Proficient with Microsoft Office Suite and database management software.
Overview
Welcome to Walker Insurance Agency, Inc., Perry, Georgia. We are dedicated to exceptional customer service and a welcoming work environment. The Commercial Lines Account Manager will build strong, long-term relationships with business clients and contribute to delivering outstanding service experiences.
Benefits
- Annual Base Salary Based on Experience
- Paid Time Off (PTO)
- Health Insurance
- Life Insurance
- Retirement Plan
- Mon-Fri Schedule
- Career Growth Opportunities
- Paid Holidays (10 per yr)
- Hands on Training
Responsibilities
Requirements
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Commercial Lines Account Manager • Perry, GA, US
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