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Managed Care Specialist
Managed Care SpecialistAbacus Service Corporation • Nashville, TN
Managed Care Specialist

Managed Care Specialist

Abacus Service Corporation • Nashville, TN
30+ days ago
Job type
  • Full-time
Job description

Requisition Name

Managed Care Specialist

Folder

Member Services

Customer

TN TennCare

Quantity Requested

10

Description

Our Client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client's office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day / max, 37.5 hours per week.

Key Responsibilities

  • Determine individual and family eligibility for our Client's care programs.
  • Assist in coordinating and communicating schedules to internal / external Clients.
  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
  • Timely management of casework, including proper documentation and case resolution.
  • Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
  • Work efficiently / effectively in multiple databases to extract information.
  • Attend workgroup meetings and participate in discussions.
  • Assist leadership team, as necessary.

Requirements and Skills

  • Must have a bachelor's or associate degree.
  • A background in Paralegal studies is a plus.
  • Work experience in a Legal environment a plus.
  • Customer service or call center experience a plus.
  • Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
  • Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
  • Excellent verbal and written communications skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong time management, note-taking, email organization, and distribution skills.
  • Critical thinking and problem-solving skills.
  • Other Important Information

  • The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team's schedule.
  • The position is contract for 12 months with an opportunity to be extended.
  • Estimated Duration

    11 / 17 / 2025 - 06 / 30 / 2026

    Schedule

    Days

    Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No

    Hours / Day

    7.5

    Time Zone

    CST

    Shifts

    Start Time

    End Time

    Description

    Active

    Shift 1

    8 : 00 AM

    4 : 30 PM

    State of Tennessee Official Standard Office Hours

    Yes

    Location

    Position LocationHybrid

    Address

    310 Great Circle Rd. Nashville, Tennessee 37243

    Qualifications

    Type

    Category

    Qualification

    Description

    Competency

    Required

    Education

    Others

    Bachelor's or Associate's Degree

    Must have a bachelor's or associate degree

    Proficient (4-6 Years)

    Yes

    Skills

    Others

    Critical thinking and problem-solving skills

    Critical thinking and problem-solving skills.

    Proficient (4-6 Years)

    Yes

    Skills

    Others

    Communication Skills

    Excellent verbal and written communications skills.

    Proficient (4-6 Years)

    Yes

    Skills

    Others

    Microsoft Office

    Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

    Proficient (4-6 Years)

    Yes

    Skills

    Others

    Paralegal

    A background in Paralegal studies is a plus.

    Novice (1-3 Years)

    No

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