Hospitality Team Member Full Time
Job Description
Job Description
Company Overview
Meddys is a full-service restaurant with an ordering counter offering high quality, healthy Mediterranean cuisine served quickly at affordable prices.
In 2014, we opened our first location on East Harry Street, Wichita, providing our neighborhood with a unique dining experience that provides mouthwatering food and friendly servers in a relaxed, modern atmosphere.
Fresh, healthy food and hospitality are at the heart of what we do. Every dish is made to order using only the freshest locally sourced ingredients.
We go the extra mile to give you and your friends a wonderful experience by tailoring your order specifically to your dietary needs as best we can with our delicious hummus, shawarma, pita, complimentary sauces, and signature cocktails.
As of 2023, we have five Wichita branches : East Harry Street, North Greenwich Road, Maize Road near New Market Square, South Ridge Road, and downtown on South Washington.
Our newest location is in Prairie Village, Kansas and we are looking for even more markets to share our success with. Indulge in healthy, flavorful meals and experience the welcoming atmosphere at a Meddys branch near you.
Job Description
At Meddys, we look for people who work well with others toward a common objective, hold each other accountable, get stuff done, and are proud of their results.
The goal of team members at Meddys is to create exceptional service for guests by making exceptions, and Meddys' goal is to create an exceptional work environment for its team members by making clear, realistic expectations with attainable rewards.
If you are willing to take the steps necessary to fulfill our expectations with purpose and hold yourself accountable for your actions, you will succeed.
General Responsibilities
- Handle food and beverage with the knowledge and care to prevent foodborne illnesses.
- Utilize in-house standards known to increase customer satisfaction and team efficiency.
- Deliver orders to guests and bus tables in a cyclical pattern.
- Provide drink refills and table service to prevent interruption of guests meals.
- Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
- Deliver and, if necessary, explain the complimentary pita bread to every dine-in guest.
- Ensure food meets the taste, temperature, aesthetic, and portion standards of the brand.
- Fulfill complete orders for guests in a timely manner by prioritization and double checking.
- Perform exemplary customer service at the ordering counter, identifying guest needs.
- Echo Welcome to Meddys and give departing guests a farewell.
- Promote, exhibit, and deliver a culture of excellence, growth and candor.
- Make exceptions for guests even when its difficult.
- Hold yourself and coworkers accountable with integrity and empathy.
- Perform cash and credit sales responsibly while limiting errors and ensuring accuracy.
- Stay aware of the surroundings at all times and keep coworkers safe from unnecessary risk.
- Keep managers informed of any need-to-know information.
- Fulfill the requirements of your assigned shift position and help others with theirs when there is a disproportionate number of tasks to be done.
- If bartending, serve in accordance with Alcoholic Beverage Control Guidelines
Qualifications
Minimum
- Must be able to consistently work 32 hours a week
- Must be available to work weekends
- Maintain reliable transportation and travel to every store location in the region if necessary
- Maintain a clean and professional appearance
- Must be able to safely lift up to 50lbs and move quickly in a fast-paced environment
- Must be able to consistently access online scheduling software and stay in communication with the store managers
Desired
- Knowledge of Food Safety Laws
- 1 year of customer service experience or more
- Aloha POS system experience
Compensation
$20 an hour with potential to make more with tips.
Benefits
Health Insurance : Medical, Dental, and Vision
Additional Information
- We love to promote from within so there are ample opportunities to advance into leadership positions like Shift Lead, Assistant Manager, Manager, and corporate.
- All your information will be kept confidential according to EEO guidelines
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